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Color Set
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67 695 recensioni dei clienti verificate |
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Gave me hot rootsI was very disappointed with eSalon colour. I gave all the details of my usual root touch ups but this product was too light and gave me hot roots. I used the online system to get advice and someone supposedly adjusted the colour for next time but there was no refund or apology and it didn’t look like the colour had been adjusted properly so I was likely to have hot roots again. I have also used the Tints and contrary to the claims, these products are very harsh on my fine hair and eSalon has trashed my hair! Thanks to eSalon I have joined the ranks of Lockdown hair disasters. I wish I hadn’t bothered. If you regularly use harsh chemicals or styling irons on your hair and suffer with breakage/ splitting anyway then you will probably find these products fine but if you know how to care for your hair and have a hairdresser that knows how to protect your hair during treatments you will regret going to eSalon!!! Look up the Curly Girl Method if you want great hair. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiVicky L. - Thank you for taking the time to share your feedback with us.! We’re so sorry to hear that you felt the color was not the shade you expected. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Didn't add the colorI followed all the instructions. But I can still see the difference of colors. The roots are still brown. The color didn't change that much. I had a great experience the first time but this time not at all. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiAna Maria M. - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact via email and will be happy to assist in this process. |
I wanted to go lighter not darkerI am frustrated. I have made it clear with each follow up order that I want to go lighter and it has not happened. There is no email discussion or recommendation prior to just mailing out the next order and it is different "colorists" each time. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiLorraine - We’re so sorry to hear that you were disappointed by the results of your color application and service. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact with you via email and will be happy to assist in this process. |
belle couleurtrès satisfaite 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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RavieTrès ravie j ai vraiment la couleur désirée 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Sehr zufrieden!Ich bin mit meiner Farbe und dem Service sehr zufrieden! Ich wollte möglichst nah an meinen Naturton und die ersten grauen Haare abdecken. Anhand eines Fotos wurde meine Farbe angepasst (etwas heller als ich ausgesucht hatte, aber genau richtig! Kann ich nur empfehlen, den Profis die finale Entscheidung zu überlassen!) Auch die Verpackung und das Zubehör (besonders stain remover und stain preventer) finde ich klasse! Ich bin auch nach dem Lockdown bei meiner eSalon Farbe geblieben und absolut glücklich damit! Danke! 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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So glad I ordered this!I like the shade and color is lasting longer than otc haircolor and is not brassy. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiPhyllis - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
My hair colorsince losing a stylist to color my hair. I am very happy to have found E salon.. My color is a very goodis very good match and I am pleased. Thank you, Denise spinks 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiDenise - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Love my color!!My color is great! I love it! It’s just the right tone of copper and it’s so pretty!! 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiKara - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
Love the buttery colorMy hair looks years younger with this buttery color warming up my fair Complexion . I wanted to wait to give the review for a full month after I tried on this new color. I have to say it still looks fresh thank you 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiFrieda - Thank you so much for sharing your joy with us! We are thrilled to hear you love the outcome of your hair - PLUS saved you some money. Happy Coloring! |