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67 695 recensioni dei clienti verificate |
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ColorationJ'adore la nouvelle préparation c'est exactement ce que je désirais! Vraiment contente du rendu final. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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I have never been so pleased with my hair color!Thank you! I actually went to a hair salon a few weeks ago to get highlights in. I did not like my hair as much as I do when I use your products. Im back and will never cheat on you agian! :) Julie 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiJulie - We're so happy to hear that you've been enjoying your customized color! We truly value your feedback and look forward to hearing from you again in the future. |
Finally found my perfect color!Thanks to esalon I’m getting my perfect salon hair color at home. I love that I was able to communicate with a colorist and adjust the original hair color they created for me. The new color was exactly what I wanted and they sent me instructions on how to apply it. Their personal attention combine with a good product has made all the difference. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiAnne - Thank you so much for sharing your feedback with us! We're glad our tools and resources have been of great help for you to reach your Hair Goals. We look forward to blending your next color soon! |
Muy bueno , es espectacular.En realidad me quedo bien parejo , y sedoso, solo que lo espere más claro . 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiHildalidys - Lamentamos que no esté completamente satisfecho con los resultados de su pedido reciente. Vemos que su colorista revisó sus comentarios y ajustó la fórmula para su próximo pedido de color para ofrecer resultados que se adapten mejor a sus necesidades. Esperamos escuchar pronto sus comentarios sobre esta nueva formulación. |
FarbergebnisHallo, habe die Farbe in Mahagoni bestellt. Leider ist es eher dunkelbraun geworden. Die Farbe ist also dunkler als beschrieben 😐. Ansonsten war die Handhabung sehr gut. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiInes D. - Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |
Same color!I talked to my color specialist and explained how I didn't like my first color, it wasnt dark blonde like I wanted, it was more of a ugly rusty burnt orange. She apologized and said she would adjust my color well Guess what COLOR WAS THE SAME! Im not going to pay $30 for color I hate. I can get better results from box dye for $7☹️😩So disappointed 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiKatie - We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
Good customer serviceThe customer service is good they try to fix what is wrong but the Hair Care does not work for me. I got the wrong developer two times and the color did not stay in my hair but it lightened my hair when I was supposed to go almost black. So I will stick to the cheap store box color that works better for me. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiSara - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
I LOVE THE RESULTS!I was absolutely not expecting the colour to come out THAT great! Andrea created my custom colour exactly how I had wanted it (and I didn't give her much to go on with). I am amazed at how accurate the colour turned out. I wanted to a shade or two lighter than my original dark brown hair with a hint of mahogany/red tones and cover some greys. The custom colour did exactly that and then some. The entire kit was so personalized (even came with a poem) and esalon thought of everything. I would definitely continue to order my colours from esalon going forward. The instructions are so easy to follow and the entire process was easy and exciting. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiSanobs - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
ExcellentI love you , my original hair color as a child was golden blonde as I got older it started getting darker and darker . I always wanted that golden blonde back but every time I would try to dye it with store bought color I would turn red . Well thanks to you I have my golden blonde back without the red , thank you thank you I’m a happy girl 😄 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiMaryann - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
PerfectI love this color!!!! 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiNicole - This kind of feedback is very rewarding. We're so happy to hear that you're enjoying your customized color! We look forward to the next opportunity to delight you! |