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67 589 recensioni dei clienti verificate |
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Excelente 👌No lo puedo recomendar más, me lo preguntan mucho desde que empecé a usarlo, el pelo ha mejorado en calidad y cantidad, no lo maltrata pero en cambio sí que cubre bien las canas. El color lo fuimos ajustando con mi colorista y ahora siento que tengo el color con el que hubiese tenido que tener siempre, un color chocolate que me complementa los ojos y la piel de manera increíble. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Constant battle with brassinessI’m a seasoned eSalon customer at this point with 25 color orders. I’m starting to doubt that any shade of blonde they send will ever turn out anything other than orange. Which make sense because every picture of a blonde on the website is the same orangey hue. I just want a cool tone, and adjustment after adjustment I just can’t get it with esalon. Probably great for anything other than blonde, but I’m about to give up and go back to paying hundreds. I’m giving one more adjustment a try and if it doesn’t turn out, as usual, I’m done. This has been so disappointing. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiSusan - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
GreatLove it. Looks great 2 di 2 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Nice product I recommendNice product I recommend 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Nice productNice product I recommend 0 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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ColorIm sorry my hair color didnt change way it was supposed to it turned out not right turned brown not red I want red please help me get it right it didnt work why did it turn and not turn red at all why I aint happy with it im sorry and by the way it takes 2 bottles to even dye my hair please send copper red not brown please thanks 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiDonnie- We truly appreciate your feedback! We’re so sorry to hear that you were disappointed by the results of your color application. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Schön Verpackt, dass war’s dann auchGrauabdeckung naja - es ist nicht voll abdeckend. ACHTUNG: meine Kopfhaut hat mehrere Tage nach der Anwendung gebrannt! Achtung Abo Falle - ohne es zu wissen wird einem bei der ersten Bestellung direkt ein Abo angelegt. Die Ware wird verschickt und kostet dann mehr als das Doppelte. Rücksendung nach England auf eigene Kosten. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiEs tut mir sehr leid zu hören, dass Sie mit Ihrer Grauabdeckung unzufrieden waren. Wir nehmen unsere Zufriedenheitsgarantie sehr ernst. Sie haben leider eine allergische Reaktion erlebt. Es tut uns noch einmal leid für das Missverständnis. Wir dachten, Sie erwarteten die nächste Bestellung von Ihrem wiederkehrenden Farb-Abo, weil wir eine Erinnerung per Email 5 Tage vor der Bearbeitung schicken. Schreiben Sie uns bitte eine kurze E-Mail an [email protected] und wir helfen Ihnen weiter |
Great jobThe packing, contents and instructions were amazing. I like the colour , but I would like more depth so I would like to go up a shade for the next time. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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For the last most recent shipment only.I have been very pleased with all kits except the most recent shipment. The color kept fizzing over. The lotions remained a dark brown, before applying my roots. It did not look the normal shade. Once applied, the color did not cover well at all. I read instructions as usual & proceeded to color my roots as soon as I mixed the solutions. Question: are you receiving payments for all of your color kits sent to me? My records show not! Please respond and provide a phone number. The usual phone number is not allowing me to speak to an agent. If I need to pay, kindly bill me. Marilyn Fries 909-247-0001 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiMarilyn - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color fizzed over and the color did not take the normal shade. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Nach 3 mal Waschen waren viele graue Haare sichtbarNach 3 mal Waschen waren viele graue Haare wieder sichtbar . 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiEs tut mir sehr leid zu hören, dass Sie mit Ihrer Grauabdeckung unzufrieden waren. Wir nehmen unsere Zufriedenheitsgarantie sehr ernst. Gern würden wir es wiedergutmachen und unser talentiertes Team von Coloristen stehen gern zur Verfügung zu helfen. Schreiben Sie uns bitte eine kurze E-Mail an [email protected] und wir helfen Ihnen weiter |