|
Color Set
|
67 695 recensioni dei clienti verificate |
|
Ordina per: |
|
Color QuestionI like the color - but as I continue using it is starting to get light red highlights. Should I have an adjustment done? Thank you. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
|
|
|
La risposta dai nostri espertiSusan - We apologize that your hair color wasn’t what you expected. Your order is fully backed by our Color Happiness Guarantee, and we would love to work with you to adjust your formula for your next order. Our Color Experts have been in contact via email and will be happy to assist in this process. |
Do not reccomendThe colour fades very quickly and gets very dull. ALso I have been charged for two colours but only recieved one. My sister ordered a few days after me and recieved her order within a few days. She too was unhappy with the fading. Very hard to find how to cancel order. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
|
|
|
La risposta dai nostri espertiLynn M. - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Color does not holdThe color did not cover gray well and color faded quickly. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
|
|
|
La risposta dai nostri espertiAnnette - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Not happy with my root touch upsMy color, medium brown, was prepared March 31. I was able to use it June 22. I'm not happy with the results. Maybe it took so long before I applied it? Bottomline, I'm not re-ordering. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
|
|
|
La risposta dai nostri espertiEmma - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
CoverageDid not color roots or gray hair. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
|
|
|
La risposta dai nostri espertiDenise - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Too much ammonia!The color made my eyes sting from the ammonia. I've never had that issue with another at home hair color. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
|
|
|
La risposta dai nostri espertiTeri-Thank you so much for sharing your feedback with us. We are always looking for ways to improve our products, and your feedback truly matters to us here at eSalon. We are so sorry to hear about this poor experience with our color. We will be reaching out to you shortly to discuss our color formula with you. |
Perfect colorThanks for amazing products 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
|
|
|
La risposta dai nostri espertiLilian - Thanks so much for your feedback! We are so very happy to hear that you loved your customized eSalon color! We appreciate you sharing, and Happy Coloring! |
Love the color, simple and deliveredPrepared with details, simply a wow! 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
|
|
|
La risposta dai nostri espertiPatricia - Thank you for your feedback! We are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Great at home productsFor me I appreciate the customization of the products especially when the salons are closed or you’re in need of last minute maintenance. Much better than drug store box dyes! 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
|
|
|
La risposta dai nostri espertiCarrie - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Beautifully doneVery happy with this color. So perfect for my complexion. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
|
|
|
La risposta dai nostri espertiHeather - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |