67 695 recensioni dei clienti verificate |
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Greatly satisfied!I have been using e salons products for quite some time now & they have NEVER let me down! When I color my hair, the instructions are very simple, the results are better than anticipated, & beautiful (for an extended period of time). I would DEFINITELY recommend e salon to anyone! 😍 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiTaneen - Thanks so much for your feedback! We are beyond happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
TinteMr gusta el color castaño oscuro como yo lo quise lo único que se cae mucho el pelo porque será? 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiSilvia - Lamentamos mucho saber que ha tenido pérdida de cabello desde que usó nuestro color de cabello. En general, una persona puede perder hasta 200 cabellos al día. Si sientes que ha perdido mucho más que esto, es posible que haya tenido una reacción alérgica. Nos comunicamos con usted por correo electrónico para brindarle más detalles sobre los próximos pasos y cómo podemos ayudarlo a resolverlo. En el futuro, recomendamos realizar una prueba de alergia cutánea 48 horas antes de cada aplicación de color. Las instrucciones para la prueba de alergia cutánea se incluyen en nuestra guía de uso y seguridad del producto con cada pedido de color de cabello. En nombre de la familia eSalon, le deseamos una rápida recuperación |
Doesn’t cover grey hair at allThis is the second hair colour order I’ve received from esalon and I can’t honestly say I am so disappointed! The hair colour does not cover my grey hair at all even though I follow my personalised instructions. The only reason I gave 1 star rather than 0 is because I liked the way the hair colour was packaged. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiSalma K. - Thank you for taking the time to share your feedback with us.! We’re so sorry to hear that you felt the color did not cover to the extent you needed it to. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
My recent purchasedIt came out too dark. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiCarmen - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Please remove me from your planYour advert and enrollment did not say anything about signing up for a year. I asked if this product was ok for my black people kinky hair, no response hence my being scared to use the one you 1st sent, cancel everything........ very difficult to get hold of anyone with the prompts on account home page, no way to cancel, very disappointed 😯😯 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiDa Te - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
No cubrió mis canasEs una lástima Tenía mejores expectativas con el tinte Esalon. la mayoría de las canas no las cubrió y la parte de atrás él área de la nuca no me agarró color 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiZuleyma - Muchas gracias por tus comentarios. Después de revisar tu perfil, nos hemos dado cuenta que ya has hablado con uno de nuestros coloristas para resolver tu problema. Si necesitas ayuda adicional, comunícate con nosotros. |
my hair turned red /0rangemy hair is orange / red and i dont know how to fix it 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiLetizia - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Beautiful colorThe color eSalon choose for my hair was a perfect match. The color 100% covered the grays in my hair. I am truly pleased with my results! 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiRach - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
Above and beyond any hair color I've used. Excellent qualityGreat customer service to mold the color that you want and change it for each season. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiKaren - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Soft silky hair and long lasting colourI have been using the semi-permanent colour and find it lasts really well. The colour products leave my hair shiny and not too dry - surprising as I have curly hair which tends to get damaged quite easily. I also really like how easy it is to apply - don't see myself going back to a salon any time soon! 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |