67 695 recensioni dei clienti verificate |
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Finally!!! :)I was hesitant to try eSalon at first. I figured it would be pretty much like my usual boxed haircolor...I was pretty WRONG! Thankgoodness too! I had to have neurosurgery and had my head shaved. My hair came back in a reddish brown, fell out, and then came back in dark brown with gray splotches. Nothing cool like Corella Deville, more like her pups! My hair is thick and the stubborn grays are actually more white, and I could NEVER get them to cover! Now I can! Now my hair is brown all over, looks and feels healthy, is super shiny, and doesn't fade away and turn red after several washes. It matches my skin tone too and I don't look washed out. People have complimented me looking good, cute haircut, well rested, (ha) but nobody guesses it's the haircolor. That's just fine with me! Thanks so much! :) 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiLynn - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Love the Color, Doesn’t LastI really love the color, but unfortunately it didn’t stick well to my hair. I have spots of blonde that showed up after a couple of weeks, which is disappointing. But even still, I will be buying the color again! It’s so pretty! 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiKatie - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Great service and productOther than the long delivery time I really liked the product, application choices and instructions. I will be a repeat user. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiDanielle - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Cancelen mi cuentaNo quiero recibir más tinte de ustedes no me cojan más dinero de q forma lo voy a decir quiero cancelar con ustedes 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiRosa - Nos entristece saber que tu color no cumplió con tus expectativas. Nuestra garantía de satisfacción con tu color es algo que tomamos seriamente. Te enviaremos un correo electrónico para ayudarte con esta situación. No te preocupes, haremos lo posible porque estés contenta. |
Colour faded in a not so nice colourLoved the initial colour - it has faded to a colour that is not flattering :( 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiSara - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Something changedIt’s washing off really fast and it’s depositing a lot of red. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiDiana - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Did not cover graysColor was spot on....but am back at salon. Disappointing. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiMaria - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
NiceNice color all over. However it is a bit too red for me. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiKelly - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Did not color the gray in spotsThe first time it didnt cover all the gray, I thought it was me. This time, it didnt cover it all again. So I need to cancel my acct. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiSandi - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Not really happyI Like the overall kit, thought it was nice but the colour did not cover my grey very well and when it came to pulling it out to my ends I did not have enough colour. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiSusan - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you asap. We truly appreciate your feedback and the opportunity for us to make it right! |