67 695 recensioni dei clienti verificate |
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I'll NEVER go back to a salon for color.I've been using your light blonde color for almost 2 years now and I couldn't be any happier. I've tweaked it some over time but nothing drastic. A little lighter for summer and darker for winter and every time my color is beautiful. My best friend is a hair dresser and has cut my hair for 30+ years. She, nor any other colorist, could achieve the color that I get with esalon. I'm so happy I found you! 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiAnita - This kind of feedback is very rewarding. We're so happy to hear that you're loving your color! We look forward to the next opportunity to delight you! |
I am very happy with color!My color fits my personality perfectly and doesn’t look like unnatural on me. The color pleases me more each day. I am grateful to Esalon for a consistently wonderful product which I find lasts longer than I could ever have imagined.Recently changed my color to more red and wow were their great comments—-really matches my personality! 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiBarbara - We're so happy to hear that you're enjoying your color! We truly value your feedback and look forward to hearing from you again in the future. |
GoodThe color is amazing it just washs out fast on the gray. Not bad for not going to a salon 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiMary - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
FreshThe color is fresh. They did a good job customizing it to my natural copper brown. After cancer, my hair grew back dark auburn and extremely fine. I wish the roots had a little more copper as the current root combo has a pinch more brown but overall it's manageable. I'm not fond that my color is consistently weeks late tho. I always order the set. It says the set comes with roots and ends. 2 bottles. I've tried nearly every other product, including the new partner company. 💞 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiTabatha - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Color CaobaNo deseo mas envio de productos. Gracias 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiMaria - Gracias por tus comentarios. Existen muchas opciones con eSalon. La ventaja de nuestro Plan de Color es que recibes un 20% de descuento en cada pedido. Te hemos enviado un correo electrónico para hablar sobre tu situación y remediarla. |
Pas de tenueJe suis assez déçue.... Après 3 shampooings, plus aucune couleur.... 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertipaty L. - Nous sommes vraiment désolés d'apprendre que les résultats de votre coloration vous ont déçue. Notre garantie eSalon Coloration heureuse est primordiale pour nous. Nous travaillerons avec vous pour réaliser vos objectifs couleur. Nos experts coloristes vous ont contacté par e-mail et se feront un plaisir de vous aider. |
Color didn’t holdThe color was a little too light and didn’t hold. I could see the separation between my grey and the rest of my hair. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiPatti - We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
TERRIBLE!Will never order again! Little black pieces was in my scalp & hair for weeks, & shed onto my pillow case & clothing, for weeks, until I was able to wash it all out. Will never buy again. Didn't cover grays either! 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiKimberly - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Way to darkRidiculous dark on me 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiAnnabel F. - Thank you for your feedback ! We’re so sorry to hear that you felt the color was not the shade you expected. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
UselessThese colours don't cover roots nor grey. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiSara T. - Thank you for taking the time to share your feedback with us.! We’re so sorry to hear that you felt the color did not cover to the extent you needed it to. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |