67 695 recensioni dei clienti verificate |
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I really wanted to love it!I loved the process, packaging, instructions, ease of use….ALL of it… BUT, the entire purpose was to cover my gray hair. It didn’t cover them, at all. I wish it had worked! I would have been a life long customer based on everything else! 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiJamie - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Grey hairThe first time I used this product my hair came out great. Nice color and covered up the grey roots.The second time, 8 weeks later it did not cover the grey. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiDarlene - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Not impressedI used the separate roots and ends colours as instructed and now my roots and ends are different colours. Roots are really purply red and I was aiming for auburn. The ends aren't really the colour I was hoping for either. My hair is dark so I'm not expecting a drastic change but it's just got a vague coppery tint which I don't really like. Having the two different colour bottles made it a total faff in my opinion - I'm used to normal, single bottle at home hair dye which I find far easier to apply - and I won't be purchasing again. Made my hair a little bit softer which is the only positive. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiJennifer - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Could be betterI specifically asked not to have red. The brown that I pick highlighted all my hair RED not gold or brown. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiElsa - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Attention arnaqueJe ne sais pas pour quelles raisons ,ils vous envoient des commandes et vous abonnent. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiIzza E. - Merci de nous avoir contactés. Chez eSalon vous avez le choix entre deux options : si vous passez commande par le biais d’une offre promotionnelle, vous verrez également des informations concernant notre service de livraisons automatiques au moment de la validation de la commande. Vous pouvez aussi choisir l’achat unique, si vous préférez commander une seule fois. Grâce à notre Abonnement Couleur vous bénéficiez de 20% de réduction sur toutes vos commandes. Nous vous avons envoyé un e-mail pour vous expliquer plus en détail et pour voir comment remédier à cette situation. Merci ! |
loved it!!!!!!The colour achieved was gorgeous and love it..the presentation ia amazing you cover everything...So easy to use and results first class.... 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Thumbs upFor a newbie to hair dyeing I'm very impressed. Lovely scent, easy to use and effective. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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My custom colorMy hair color dyed my grays well, but not completely. My hair looks like it has burgundy high lights. I love the look :) 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiTeresa - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
SuperJ’aime beaucoup mes cheveux qui brillent après la coloration 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Great changeJust to say thanks to Jessica for tweaking my colour slightly as it is much better than before. Much happier with this one so thanks again team. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |