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67 695 recensioni dei clienti verificate |
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Best color everColor is not brassy and so easy to use. I don’t know how they do it, but there are high and low colors when you are done. Hair stays in very good shape, I will never use any other hair color. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiSheri- Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
All products are AMAZING!!!I thankfully discovered esalon during the second lockdown! Results have been fabulous every time and hair also smells amazing. For the first time, in a very long time, I have same colour throughout my hair. No nasty dark colour bands of different colours across hair, No overprocessed dried out fuzzy hair. Just even hair colour with amazing results! The best parts is being able to do my professional haircolour in the convenience of my own home. Home care kits are inexpensive in comparison to going to the hair salon. My hair feels like silk, not dried out feeling of straw. I have highly recommend this product to all my friends and family. They have also experienced it to be of excellent quality, fantastic value for money. Thank you eSalon for changing my life, most importantly my hair. It looks and feels amazing! 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Coloration personnalisée au TOPAgréablement surprise , roux très naturel comme je voulais. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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GrayUnfortunately- my gray hair is not taking the color very well- while overall - I really do love the product. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiRobin - We’re sorry to hear that your hair color is not covering grays as expected. Your order is fully backed by our Color Happiness Guarantee, and our colorists are working to adjust your formula as we speak. Your updated formula and new instructions will ship with your next order! Please let us know if there is anything else we can do to help! |
ServicioPorque 3 estrellas? Porque yo no pedí que enviaran el producto cada cierto tiempo, era la primera vez que iba a probarlo y van dos veces que envían el producto y han retirado dinero de mi cuenta. Les envié dos emails y no contestan, llamé y sale la grabadora...por esa razón es mi calificación. Su servicio es decepcionante y espero que no vuelvan a enviar nada más y mucho menos retiren dinero de mi cuenta. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiMaritza - ¡Gracias por comunicarte! Hay muchas opciones para ti con eSalon. Si decide realizar un pedido a través de una oferta promocional de eSalon, también verá información sobre nuestro servicio recurrente durante el proceso de pago. También puede elegir opciones de envío único si lo desea. La ventaja de nuestro plan de color de cabello es que recibe un 20% de descuento en cada pedido. Nos hemos puesto en contacto con usted por correo electrónico para analizar más a fondo este asunto y ver qué podemos hacer para solucionar esta situación. Esté atento a su bandeja de entrada para obtener más detalles. |
Pas aiméLa couleur était trop foncé 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiNaima B. - Merci de nous avoir contactés. Nous sommes désolés d'apprendre que notre couleur n'a pas répondu à vos attentes. Notre garantie Coloration heureuse est primordiale pour nous. Nous souhaitons trouver avec vous une solution afin que vous obteniez la meilleure couleur qui soit. Veuillez vérifier vos e-mails, nous vous contacterons pour remédier à la situation ! |
DisappointedNice try but I’m just not getting the rich red I want. Your mix is more brown with reddish tones. Plus, the mix smelled too strongly of ammonia and left my hair a little dry. The shampoo and conditioner were nice but skimpy. I have lush, tight curls and super absorbent hair. So, so long. I appreciated the effort. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiNaima - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
UnsatisfiedGray coverage did not last longer than drugstore brands. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiMary - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Color SpecialistMy colorist is the best, I get the same color every time I color my hair. I added on my last order Just a few light strips. The color once again was perfect.. Thank You your the best. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiHello Cindy, Thanks so much for your feedback! We are so very pleased to hear that you are loving your customized eSalon color and your smooth results! We appreciate you sharing! We look forward to receiving more of your feedback. ( : |
Like a proSince retired this is perfect for me , easy to apply my hair is not damage like store bought products , looks amazing and money in my pocket. Thanks Esalon 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiSylvie - Thank you so much for sharing your joy with us! We are thrilled to hear you love the outcome of your hair - PLUS saved you some money. Happy Coloring! |