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Color Set
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67 695 recensioni dei clienti verificate |
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Washes outI’ve noticed every time I wash my hair the color washes out. Nor permanent 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiDebbie - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
No sirveEl producto no funciona. Me lo aplique según las indicaciones y para nada me quedo el cabello del color se supone quedaría además de que no cubrió mis canas 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiMaria - ¡Gracias por comunicarse con nosotros aquí en eSalon! Lamentamos mucho saber que nuestro color no cumplió con sus expectativas. Nuestra Garantía de Felicidad del Color es algo que nos tomamos muy en serio. Queremos trabajar contigo para encontrar una solución y que tu cabello luzca lo mejor posible. Por favor, manténgase atento a un correo electrónico nuestro en breve. ¡Nos comunicaremos contigo para solucionar este problema! |
It was not the color that I requestedThe instruction was not for the people who do not know how to color their hair. The color was not the one that I expected. The top of my hair was like carrot and the rest of my hair did not get any color during the time that was in instruction. It was %100 Guarantee but I do not know how because even more color can not be a good way for me because I do not like the color that made for me. It was something else, not my request. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiSara - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Quedo muy oscuroLo había pedido un tono más claro que le primero, y me han quedado las raíces mucho más oscuras (castaño oscuro) tal y como es mi pelo, solo me ha cubierto las canas. No sé si es posible pedir un reembolso y darme de baja, no sé ahora cómo aclararme las raíces sin estropearme el pelo. Un saludo Patricia 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiHola, Patricia: Gracias por escribirnos. Sentimos que el color haya resultado más oscuro de lo que esperabas. Nos encantará poder revisar tu fórmula para darte una solución. Revisa tus emails, te acabamos de escribir. |
Coloration fabriquée à la demandeJ'aimerai la couleur un peu plus claire s.v.p. Délai de livraison toute les six semaines. Merci d'avance 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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So NaturalMy hair looks very natural and it shines. The color is the same as my roots. great job! 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiOlga - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
Custom colour.Very pleased with this product. Very good match and excellent product. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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I absolutely love it!My custom color is perfect. I tweaked it with my colorist until it was exactly what I wanted and I’m so excited every time I color. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiClair - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
Beautiful ColorI'm so happy with this product. The color is a sandy blond that really looks good with my skin. I'm especially pleased with how long-lasting the grey coverage is. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiHello Caddy, thank you for your feedback, and we are so pleased to hear that you are loving your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Colour from the Salon at Home!I have used the custom colour a few times and my results match my former salon results. My grey is covered and my colour is warm and has a shine. Thank you E-Salon! 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiSusan - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |