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67 695 recensioni dei clienti verificate |
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Great Subtle CoverageI loved the customization of this product! The process was easy and understandable, even for a novice. The packaging is great... love the sticker to hang the instructions on a mirror. My only negatives are 1.) I didn’t get as much of a color change as I was hoping for.. but this may be remedied in my next order? And 2.) when you have the ends and the roots bottles you almost need three pairs of gloves, the third for the rinsing aspect at the end to keep hands clean. Overall I’m happy with the product, but am curious if I will get a better color change with my next box. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiSamantha - Thank you so much for sharing your feedback with us! We're glad our tools and resources have been of great help for you to reach your Hair Goals. We look forward to blending your next color soon! |
Turned out great!I was very hesitant since my hair is super damaged and I've been paying to get it done but it turned out beautiful! Not going to lie it was a little messy in the shower but worth it 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiStacey - Thank you so much for sharing your joy with us! We are thrilled to hear you love the outcome of your hair - PLUS saved you some money. Happy Coloring! |
Good conditionThese colours definitely leave my hair in better condition than shop bought hair colourants. Feel a bit expensive but maybe worth it given the continuing good condition my hair is showing. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Not sure about the colourThe packaging and instructions are all great . Not lasting as long as I expected though . I shall stick with it for now though . 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Great colourI loved The colour that The colourist chose for me. What I didn’t Like was that my hair ended up being too dry after the treatment and the shampoo and conditioner sent weren’t enough to nutrient my hair. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Tolle HaarfarbeSuper Haarfarbe in einem kompletten Set. Es ist alles dabei von Handschuhen bis Farbrestentferner. Leider war die Farbe viel zu schwarz. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Resultados espectacularesMuy satisfecha con el resultado . Me encanta como ha quedado la naturalidad del color, el brillo y la textura. Pero dejaré de pedirlo por el tiempo de espera.....es muy dificil así crear tu plan de pedidos....no funciona. Llevo semanas esperando....al final te ves obligada a comprar otro.... 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Arrived damagedMy hair color package was damaged through shipping, the bottle leaked and I’m not sure if I should still try and use it? 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiSandy- We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Sorry, aber das Ergebniss stimmt mit der gezeigten Farbe Null übereinLeider voll daneben, ich sehe aus wie Pumuckel. Hier ist viel zu viel rot in dem Ton drin. Ich wollte einen Blondton und keinen Rotton. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiAnja K. - Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |
TerribleDid not cover my gray hairs this time. I tried to live chat and email and never got a response. So dissatisfied and disappointed. I have been using this product for almost a year. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiCarrie - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |