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Color Set
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67 695 recensioni dei clienti verificate |
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TerribleDid not cover my gray hairs this time. I tried to live chat and email and never got a response. So dissatisfied and disappointed. I have been using this product for almost a year. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiCarrie - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Not very happyMy hair color was more than a let down. The 2nd color was blotchy through my hair. The first color didn't even cover all my grays. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiErin - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Farbe schön aber nicht deckendschöne farbe aber leider hat die farbe leider nicht die feinen grauen strähnen abgedeckt. das war sehr enttäuschenden 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiChris E. - Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Ein Blick in Ihr Profil hat uns verraten, dass Sie bereits mit einem unserer Farbexperten zusammengearbeitet haben, um Ihr Problem zu lösen. Bitte geben Sie uns Bescheid, wenn wir noch etwas für Sie tun können. Wir sind für Sie da. |
This has destroyed my hairTerrible product 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiNiurka - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Soo much NOT what I wantedI picked beautiful ginger colour. I got a rather dark brown with warm red hints instead. Doesn't matter my hair stayed nice and soft after dying when I have to now go to the shop and after a bit of wait get my old colour. Now I look older and not like me. I hate the result I got. I am angry, upset, disappointed. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiAga T. - Thank you for taking the time to share your feedback with us.! We’re so sorry to hear that you felt the color was not the shade you expected. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
DisappointedThis color only lasted me almost 4 weeks. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiRuby - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
AwfulBlotchy, didn’t even color my roots, the last step to rub color into my roots is an awful awful experience. My scalp burned my hair felt dry and it looked terrible. Messaged colorist and got nothing back. Had to go back to box color die after all. Terrible experience 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiKim - We're truly sorry that our color did not provide results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. Keep an eye on your inbox for more details. |
Fabulous grey coverage, perfect colourI asked for more grey coverage as I had left it too long before colouring again and my age was showing! Perfect results. Really good coverage. Lovely natural looking colour and really easy to use. Thank you 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Great colourFirst time I have used esalon. My hair is dark brown but with lots of red highlights that I didnt like. Chose a demi permanent dark brown matte ash. Was easy to apply and covered my grey hairs around my temple well. My hair is now dark brown matte and has covered all the brassy bits. Its a great result. Will be ordering every 4 weeks. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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This has good as the saloon colourLove it worth the money invested in it .my colour is dark but this has lighten effect 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |