|
Color Set
|
67 695 recensioni dei clienti verificate |
|
Ordina per: |
|
Washed outI've washed my hair twice since I last used the colour and at first it looked great covered all the grey but not it just seems like it's washed out now 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
|
|
|
La risposta dai nostri espertiMarie G. - We appreciate your feedback here at eSalon! We’re so sorry to hear that you felt the color did not cover to the extent you needed it to. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
rot anstatt blondNein danke, nie wieder. Ich habe lange Haare und mein Ansatz ist nun anstatt hellblond fuchsrot. Von Natur aus bin ich mittelblond, eigentlich. Dabei habe ich die Gebrauchsanweisung exakt befolgt. Ich bin sehr verärgert....... 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
|
|
|
La risposta dai nostri espertiRenate M. - Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |
purple tintI am very disappointed in the color. It is to dark and has a purple tint, I wish to cancel any future color products. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
|
|
|
La risposta dai nostri espertiJacklyn - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
Didn't do anything on my rootsI have naturally blonde hair but dye it red. With any other brand I've purchased, it will cover my roots. This didn't. I will need to dye my hair again because my roots are still showing a different color. Honestly so unsatisfied. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
|
|
|
La risposta dai nostri espertiSara - We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs, and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out, and giving us a chance to help you reach your color goals! |
I want to unsubscribeI want to unsubscribe immediately! 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
|
|
|
La risposta dai nostri espertiMary - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
It did nothingI followed all instructions, I've been doing my hair at home for nearly 20 years and even used eSalon back in September of 2020. This time around it should have been darkest brown with intense pearl (I requested a purple like pearl) My hair looks exactly the same as it did before coloring it. It's a light-medium brown. I've never had a hair color not take and fairly irritated I wasted over an hour and $30 just to have the same color I started with. If I could give 0 stars, I would. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
|
|
|
La risposta dai nostri espertiLisa - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Covered grays, Dried out hair.My curly hair (which needs a lot of moisture) was immediately dried out by this product. While it covers my grays well, the color was flat looking and the ends were dried out right away even though I followed the instructions to the letter. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
|
|
|
La risposta dai nostri espertiAngela - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Très belle expérience...Je viens de réaliser ma coloration, j’en suis très satisfaite. Facile à réaliser, résultat conforme à mes attentes. Délai de livraison rapide. Les cheveux sont doux et brillants. Un petit bémol pour le prix mais cela reste moins cher que chez le coiffeur. Je pense conserver mon abonnement. 14 di 16 persone pensano che questa recensione sia utile. Sei d'accordo? |
|
Amazing natural result.I am thrilled with the colour, which is so natural. After many years of dreadful experiments with commercially marketed hair colours, I was relieved when I saw the beautiful end result and I am back to my natural hair colour. Thank you! 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
|
Facile, super renduJe recommande vraiment cette coloration. C'est la première fois que je colore mes cheveux (petits cheveux blancs), ça été facile à appliquer, rapide et efficace. Il me reste que très peu de cheveux blancs, mais comme c'est ma première je n'ai pas encore le coup de main. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |