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67 695 recensioni dei clienti verificate |
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Too redOrdered what was supposed to be chocolate brown. I got something that made my hair auburn. Texture was good as was coverage but color was way off what was represented 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiCollyn - We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out and giving us a chance to help you reach your color goals! |
Very DisappointedI wrote you a email telling you how disappointed I am. Not what I expected at all, front and side greys weren't covered at all, color not what I wanted, ended with 2 tone hair in the back of my head, my sister pointed it out. My hair is short so there's no room for mistakes!!! 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiDiana - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Super pissed and look horribleFollowed directions to a T and it did not blend at all even with pouring the rinse over my head and massaging for 5 minutes instead of just the 3 minutes recommended. I was trying to go dark red and they didn't even try to do that. I dont care really what color they think i should have for my skin tone i know what i want and have had it before and sent pics. Not the best experience or impression 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiShirley - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Unhappy with ColorThe color did not stay for more than 5 days, and it's too expensive for not holding its color.. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiRosa - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Ravie !Premier achat pendant le confinement, celui ci se termine juste lorsque je reçois ma commande. Je la rangé dans une armoire et reste fidèle a mon coiffeur. Nous voici au deuxième confinement, je décide de me servir de ma couleur sur mesure et là.. révélation ! La couleur et superbe, a caché tous mes cheveux blancs, est hyper lumineuse et mes cheveux tout doux. Bref, je continuerai a aller chez mon coiffeur pour les coupes mais pour les colos, je prend l'abonnement ! Merci pour cette belle découverte. 8 di 9 persone pensano che questa recensione sia utile. Sei d'accordo? |
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die Farbe ist sehr KopdhautschönendDie Farbe ist leuchtend, intensiv, hält lange und verursacht keine Reizungen an den Kopfhaut. 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Great productUsed this product now for several months and love it. Great colour and has left my hair in great condition. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Beautiful deep tones and fantastic grey coverageI am so happy with the result!This looked like a real salon color after application. Though it took slightly longer to apply than the supermarket box dye, the result was well worth it. The instructions are excellent and everything you need is provided to ensure a thorough application. My hair is normally dry and frizzy but it now looks fuller and shiny. The color on application looked a bit red but when rinsed out it was exactly the one I had hoped it would be. My greys are also very well covered! 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Amazing!Brilliant service! Gone are the days of panic trips to the 24 hour supermarket to try and get MORE dye to fix a bad dye job. Really appreciated the input from my colour technician who suggested the dye I had chosen was too dark and custom created a colour for me... she was right! 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Best Hair Dye!I have been struggling to find the perfect dye to cover my graying roots. The hand picked dye matches my hair perfectly! The color is rich and saturated. It covers all of my grays. I also love that I receive everything I need to dye my hair easily at home! 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiDeborah - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |