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67 695 recensioni dei clienti verificate |
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DullThis color seem to be duller than the last time. I applied it just as the instructions stated and had done it the same way I’ve done it in the past. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiAmanda - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Pas du tout ce que j'avais commandéLa couleur ne correspond pas du tout a ce que je voulais .J'étais blonde je me retrouve châtain foncé. Je suis complètement déçue du résultat surtout que j'avais envoyé des photos de la couleur que j'avais et que j'avais demandé plus claire et au final je me retrouve deux fois plus foncé. Je ne recommande pas du tout . Vraiment déçue 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiDjamila - Merci de nous avoir contactés. Nous sommes désolés d'apprendre que notre couleur n'a pas répondu à vos attentes. Notre garantie Coloration heureuse est primordiale pour nous. Nous souhaitons trouver avec vous une solution afin que vous obteniez la meilleure couleur qui soit. Veuillez vérifier vos e-mails, nous vous contacterons pour remédier à la situation. |
Not enough gray coverageI thought I would get better coverage than my store bought color. Honestly I thought it was overpriced for the quality of the product. Not what I expected 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiZindy - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Didn’t like itOnly tried because of covid and didn’t like it 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiKaty - We appreciate your feedback here at eSalon! We are so sorry to hear that you were not happy with the outcome you expected with our color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
UnhappyThe color was not what I hoped for I get better results n color from my store brought box brand. And will no longer be a client of esalon. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiJaime - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Way too darkThe color was way too dark! I sent a photo of my hair color to the consultant and wasn’t consulted . I assumed it was good and applied to my hair and it was almost black. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiAngela - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Love the color but it fadesI loved this color when I first put it in. It had just the right amount of purple shade that I wanted. But the color faded out within 2-3 weeks and was just back to my original shade of reddish brown. I waited to try again with my second order before I wrote my review but that color faded after just a few weeks too. It’s a shame it doesn’t last longer than that but I just can’t justify the price for only a couple weeks of color. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiAmy - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Color comes out quicklyNot pleased with product. Thought I give it a shot. Color comes out quickly. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiLucy - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Farbe ist nicht wie gewünschtIch war eigentlich positiv gestimmt, die Website scheint professionel und einladend und die Anleitung war einfach zu befolgen. Leider bin ich mit dem Endresultat nicht wirklich zufrieden. Ich habe mir ein Kupfer gewünscht, so wie ich die Farbe ausgewählt habe. Meine Haare sind jedoch mehr braun als sonst was. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiNerea S. -Vielen Dank für die Kontaktaufnahme! Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |
PerfectWow! Amazing. I got salon results with a WHOLE lot less money and a WHOLE lot less time. I love the color. Not sure how you did it but color is just perfect. Instructions were perfect; Thank you!!! 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiSteve - Thank you so much for sharing your joy with us! We are thrilled to hear you love the outcome of your hair - PLUS saved you some money. Happy Coloring! |