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67 695 recensioni dei clienti verificate |
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Great colourGreat colour and communication with team 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Me encantaMuy bueno lo recomiendo 0 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiCecilia- Gracias por sus comentarios y nos alegra saber que está disfrutando del color y la experiencia de su eSalon. Nos encanta poder ayudar a nuestros clientes a lograr resultados hermosos con la calidad de un salón en casa. ¡Esperamos poder mezclar tu próximo color pronto! |
WowExcept for two wonky dark spots, I am totally gray-that's dull gray. I chose the lightest blonde. My hair is also very short-no more than an inch long. I'm going to have to let it grow out a little more now so I can really enjoy the blonde. It feels wonderful. I'll definitely be looking to add further fun products to enhance my future orders. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiAmritana - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
Still 2 tonesI have not colored my hair in over a year. My hair was 2 different colors. I thought with having a root color and an end color this would solve my issue of having 2 colors, instead now its just a different 2 colors. I love the color...but wish it matched my whole head 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Hair colorI love the color and the way it sort of covers the gray. I had another account under [email protected]. I received 1 credit before I realized that I had 2 accounts. Can I put that credit onto this account [email protected]. Also on 12/10/2020 my shipment was mailed. I never received that shipment. I called and the woman said that she would ship me a free order, that was in the middle of January. I never received the free color kit. HELP 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiDonna - Thank you so much for sharing your feedback with us. We are tickled to hear you’re loving your custom color and coverage. One of our Color Experts has sent you an email to resolve your other concerns for you. We appreciate you reaching out! |
Hält nicht so lange, wie gewünscht!Eigentlich ganz gut, aber nicht so haltbar, wie gedacht. Für den Preis hatte ich mir mehr versprochen, werde das An kündigen 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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I love the new color!I love the new brighter blonde that you mixed up. The only issue I can see, is that the sides of my hair, which is thinner on the sides, did not capture the blonde. It is not that big of a deal, and it is probably user error (me) anyways, but that was the only thing I noticed. I did not expect to receive the highlights kit because I think this color is good enough. I have not tried all the other products yet so I cannot review yet. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiLouise - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. One of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Good qualityI loved how much product you receive, it was definitely enough for my long hair. While coloring my hair I did a very good job of making sure everything was covered but once it was finished I’m still seeing a few grays so this was disappointing since there was so much product. Love the smell of the shampoo and the conditioner made my hair very soft. I just did it today so I will see how long it lasts. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiMichele - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Hair color / ChocolateGreat product, however, I would love the color to be a little more pigmented. I feel like, the color isn’t locking enough. It’s faded even though I leave it on longer than supposed to! 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiChristelle - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Not happyAfter I colored my hair I have two different colors, I request a color adjustment, and colorist recommend same color, and they charge me for the corrective color. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiCustomer - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |