67 695 recensioni dei clienti verificate |
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Concentrar más la fórmulaNo me pinto bien las canas de las patillas y por la frente para la próxima compra porfavor concentrar más la fórmula gracias 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiPatricia - Lamentamos saber que se sintió decepcionado por la cobertura de canas de su reciente aplicación de color. Sus resultados son importantes para nosotros y nos tomamos muy en serio nuestra Garantía de felicidad del color. Esté atento a un correo electrónico de nuestros especialistas en color para resolver este problema de inmediato. ¡Realmente apreciamos sus comentarios y la oportunidad de que lo hagamos bien! |
Not as goodDisappointed with colour this time, was told I would receive a second colour for free to achieve the look I asked for and it didn’t come. I have cancelled my subscription. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiLinda D - We appreciate your feedback here at eSalon! We are so sorry to hear that your experience with us was not as pleasant as you expected it to be. However, upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Would like it lighterHad a copper tone 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiRoxane - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Tolle Verpackung, Farbe na jaDas Set kam in einer tollen Verpackung an. Das war es aber auch schon. Die Handhabung ist umständlich, da man Ansatzfärbung und Einarbeitung in die Längen einzeln mischen muss. Zum Abschluss MUSS man noch alles umständlich aufschäumen, was eine Sauerei im Bad verursacht. Die Grauabdeckung ist zwar gegeben, aber das habe ich auch von wesentlich günstigeren Farben, die ich bei dm erhalte. Weder unterscheidet sich die Farbe, noch ist sie glänzender, noch ist das Haar geschmeidiger. Alles in allem eine Enttäuschung, leider. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiSimone K.- Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |
Not happy with my last color.The grey area (new growth) is lighter than the rest of my hair. And, the color leans too much toward red undertones. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiElois - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Too light for meThis mix was too light and did not actually cover my gray. I am naturally a very dark brown, well now I am like 95% grey, but What is left is much darker than this color and I could see the grey coming through. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiEmily - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Horrible ProductThis product damaged my hair and the color was far from what they advertised. If 100% satisfaction is guaranteed, I want a full refund. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiHeidi- We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
raviscela faisait longtemps que je voyais ma pub sur les réseaux de e-salon et j’ai sauter le pas et franchement je ne regrette rien du tout la couleur et parfaite tout est super bien expliquer sur la notice avec en plus on pourrai croire qu’on a acheter notre couleur dans un salon tout y est les produits pour les racines pour les pointes la crème protectrice pour le visage en cas de teinture les gants (2 paires) le shampoing et l’après shampooing et même la petite serviette pour enlever les restes éventuels sur le visage franchement rien à redire juste parfait j’ai jamais fait une teinture aussi nickel que celle la je recommande à 100% 2 di 2 persone pensano che questa recensione sia utile. Sei d'accordo? |
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FantasticThis has to be thee best colour I have ever used. I Wouldn't use anything else now thank you e Salon 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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AmazingOmg I feel great with my new hair colour, excellent service and the advice that the girls give you on the phone is amazing. Would definitely recommend that give esalon a try 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |