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67 695 recensioni dei clienti verificate |
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Change colorI asked to go darker with a red tint, I was still receiving the same color. My coloring assist didn't fix my request. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiMarsha - We’re sorry to hear that you were unhappy with the results of your custom color. All eSalon orders are backed by our Color Happiness Guarantee, and we would love to send you a reformulated color designed to better suit your needs! We have reached out to you via email with next steps so that our Licensed Colorists can work on a color closer to what you desired. We appreciate you reaching out to us and giving us the chance to get it right. Happy Coloring! |
BadI was so excited to try this I’ve been blond for four years and I thought this would be great to colour my hair but it’s brown now and didn’t colour my grey I am so disappointed will never buy again! 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiMandy - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
It was too dark & it didn’t last past 10 washesThe color was darker than I wanted so the colorist has adjusted it. The solution was hard to get to come out of the bottle & was hurting my wrist squeezing it & it would come out in clumps so that part got really messy. I will just make those clothes my coloring hair clothes. But I had to cut the end of the bottle to get it to come out easier. Not a huge deal -but was a bit frustrating. The color between roots & the rest of my hair turned out well. My hair felt a bit dryer after the color- will try again to see if that is dry damage (more harsh on my hair than Clairol) or just a fluke. I would like to see how long this color lasts to see if it’s worth the cost. It didn’t cover the gray around my face & temples like it should have & I saturated those areas. Will try it one more time to see if it’s a much better experience to justify the cost over clairol box that I normally use. I’m hopeful that this turns into a partnership but just not convinced yet.- I plan to cancel - stylist said I must go darker to cover gray but drugstore brand lighter shades cover better at a fraction of the cost. HIGHLY DISAPPOINTED. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiSusan - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Fascinada!!!Wow!!! Tiño todas mis canas, y aun después de 3 lavados not pierde su color, estoy fascinada, realmente vale la pena. El producto es profesional, manejado por expertos. 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiSylvia - ¡Muchas gracias por tus comentarios! ¡Estamos muy contentos de saber que le encanta su color eSalon personalizado, sus instrucciones personalizadas y sus resultados suaves! Agradecemos que compartas y ¡feliz coloración! |
First time home colourI have coloured my hair today. Great colour, easy to use, good instruction and everything needed to colour my hair. All a success so I hoping to continue to use 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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FantasticAmazing colour and wonderful customer service - Thankyou will be purchasing again. 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Mieux que la couleur du coiffeurDéçue de ma coloration en sortant du salon, j'ai pris la décision de choisir la couleur selon mes envies avec E salon. Première coloration avec vous et je suis ravie. Je recommande. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Wie vom Friseur!Ich verwende die Farbe seit ca. einem Jahr, zuerst immer abwechselnd mit einem Friseurbesuch, nun coronabedingt ausschließlich. Meine Haare sind perfekt gefärbt, es gibt keinen Unterschied zwischen selbstfärben mit Farbe von eSalon und Friseurbesuch. Die Farbe passt exakt und die Haare sind in sehr gutem Zustand, nicht farbüberladen oder strohig, sondern glänzend und weich. Ich hatte in der Vergangenheit immer mal wieder Färbeprodukte aus der Drogerie, das ist nicht zu vergleichen. Der im Vergleich dazu höhere Preis ist absolut lohnend. Auch meine Friseurin ist beeindruckt von der Qualität und wollte die Daten von eSalon haben. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Super einfach aufzutragen!Anleitung gut verständlich, Mittel ist fast Geruchsneutral! Bestelle wieder! 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Love the productI love this product and I was wondering if I show you a picture of a colour that I would love my hair to be would it be possible for you to do it . If not it's ok. Thank you 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |