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Color Set
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67 686 recensioni dei clienti verificate |
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Not badI like that it’s less “coppery” 4 di 4 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Amazing!I cannot believe what a great match this is for my hair. It’s everything I asked for and so convenient. My hair colour was discontinued after six years of using it and I was panicking about how I would get my roots done without dying all of my hair. I have brought many different colours from the shop to try it and none of them were right, I didn’t have worried because Esalon corrected my suggested colour and gave me a perfect match.! Very happy! 5 di 6 persone pensano che questa recensione sia utile. Sei d'accordo? |
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NaturalAlmost my natural hair colour as good as as it’s gets. Arrived on time and definitely value for money. Highly recommend 😊👍 2 di 3 persone pensano che questa recensione sia utile. Sei d'accordo? |
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DécevantColoration un peu trop claire au racine et cheveux blanc toujours visible…un kit soi-disant offert mais il n’était pas dans le colis bref j’ai résilier mon abonnement pour ça ! 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiMélissa O. - Merci pour votre commentaire. Nous sommes vraiment désolés que votre coloration n'a pas répondu à vos attentes. Nos Experts Coloristes vous ont contacté par email afin de vous aider et remédier à cette situation. Veuillez vérifier vos emails pour plus d'information de notre part. Aussi, nous vous confirmons que votre première commande incluait deux flacons de colorants, dont un offert. Si vous avez des questions, nous restons à votre écoute. |
Zu wenig Haarfarbe und zu dunkelIch hatte lange Haare bei der Bestellung angegeben, doch leider war die Menge schon sehr knapp bemessen. Des weiteren hatte ich Mittelblond angegeben, aber der Ton ist zu dunkel, es ist eher Aschblond. Schade. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiAlexandra F. - Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |
easy to use and perfect colorsimple instructions. I love the color-matches my natural color perfectly. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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El color es hermosoMe encanto mucho mi formula se ajusto el tono y es impresionantemente hermoso lo recomiendo muchísimo 0 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Colour adjustmentI sent a commentary to your rapport people over a week ago but did not receive a response. I was horrified to find my hair a beige after colouring out. I was looking for platinum blond and the removal of the yellow in my colour. While I understand how my request to remove the yellow may have led to ‘ash’ and or ‘pearl’ I did not anticipate the beige/blue I got. I was looking for a reversal method but I have since gone to the drug store to get my own as there was no support from you. I request a refund for this colour as it was not what I expected and I have been a long time customer. 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Terrible colorVery dull and an ugly color. I do nor recommend this shade. It’s awful. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiLori - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Nouvelle couleurTrès contente de cette nouvelle couleur qui me plaît beaucoup. Merci à l'équipe 2 di 2 persone pensano che questa recensione sia utile. Sei d'accordo? |