|
Color Set
|
67 686 recensioni dei clienti verificate |
|
Ordina per: |
|
Shipping is SLOW!!I can’t really review the actual product yet because after 2 weeks it has not been delivered. I can say that I am very disappointed in the shipping. I decided it must be lost and was just going to have them re-send it. Apparently it can take 12 business days from the day shipped to be delivered. According to the tracking the package has not moved in the last 5 days. I can’t imagine a package in transit that long would be delivered un damaged. I guess we will see what happens next week. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
|
|
|
La risposta dai nostri espertiSandra - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
This is it!I've used other high quality at home hair color and they worked well for awhile, but then my hair wouldn't color the same. So far using eSalon, the color and staying power have been much better and it feels more natural. I'm really pleased and letting others know that I switched to eSalon because since Covid, a lot of my friends have started more at home care. 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
|
ColourLove my new colour " tweet " Ash 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
|
Love!!This is my second time returning to eSalon and I am so glad I did. My colorist is amazing and absolutely nailed the changed request! Absolutely stunning! 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
|
No funcionóHice todo lo que decía en el papel pero nunca me quedó el color 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
|
Never usedBought product and changed mind. Never used product. I was put on auto ship that I did not request. Tried to go onto account to return product. There is not an area for returning unwanted or damaged products. Very disappointing 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
|
|
|
La risposta dai nostri espertiHello Debra, Thank you for reaching out! There are a lot of options for you with eSalon. If you decide to place an order through an eSalon promotional offer, you’ll also see information about our recurring service during checkout. You can also choose single shipment options if you would like. The advantage of our hair color plan is that you do receive 20% off of every order. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
Not happy with the colorI did not like the most recent color sent. It isn’t what I was looking for. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
|
|
|
La risposta dai nostri espertiHello Leah, Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Custom colorNot enough coverage. Used bottle and brush. The roots still had grey showing through. Directions stated to leave on for 15 minutes. the color was a little darker than what I expected 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
|
|
|
La risposta dai nostri espertiHello Sylvia, We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Beautiful custom colorThese days it can be expensive to go to a salon so esalon is a fantastic alternative. The color I wanted is exactly what I got. I will definitely keep using it and with time, doing my own color application will be easier and easier. Thank you esalon team! 4 di 4 persone pensano che questa recensione sia utile. Sei d'accordo? |
|
Great color and so easy to useBeing a redhead I love my hair and don’t want a different color but I also don’t want pesky grays. This matches and blends my hair so perfectly. All the steps are well organized and well thought out, even down to the sticker for mirror. So easy!! 3 di 4 persone pensano che questa recensione sia utile. Sei d'accordo? |