67 686 recensioni dei clienti verificate |
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Haircolor shippingI pay for my color on the 3rd and I'm still sitting here waiting on my shipment of hair color why does it take so long to ship I'm discouraged by the time I get it I've got a skunk strip down the middle of my hair and the color doesn't take as well if it had been earlier than almost weeks after I pay for it tired of waiting may find another way this is ridiculous 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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C'est beaucoup trop clairMa couleur ne va pas du tout sur les cheveux blancs, ca donne du rouge clair en transparence. je voudrai arreter mais je ne trouve pas ou je dois cliquer. Merci, par contre les produits sont tops 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiCatherine D. - Merci pour votre commentaire. Nous sommes désolés que vous soyez déçue par les résultats de votre coloration. Votre satisfaction est très importante pour nous. Nous allons revenir vers vous par email afin de remédier à cette situation et vous aider à gérer votre abonnement. À très vite ! |
NopeIt didn't cover gray as advertised. Impossible to reach so I want to stop but only option is skip the month. Not very happy with this company. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiBette - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
So excited!This color is perfect! My hair had gotten so dull from salon color! The shine is back and the gray coverage is awesome! I have not used the highlight kit yet so I will let you know how that goes! 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Farbe nicht 100% wie gewünschtDunkler als gewünscht, hatte auch ungewollt einen leichten Kupfer- statt Gold-Stich, aber gute Grauhaarabdeckung. Ich hatte das Gefühl, dass die Farbe die Haarstruktur stark beansprucht. Die Spitzen haben sich sehr trocken angefühlt nach der Coloration. Guter Kundensupport, deshalb gebe ich der Farbe nochmal eine Chance. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiAnnette D.- Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Ein Blick in Ihr Profil hat uns verraten, dass Sie bereits mit einem unserer Farbexperten zusammengearbeitet haben, um Ihr Problem zu lösen. Bitte geben Sie uns Bescheid, wenn wir noch etwas für Sie tun können. Wir sind für Sie da. |
DuhI only used the 1st bottle only to end up with same brown yucky color I had unknowingly not using the 2nd bottle that contained the red and copper didn’t have my reading glasses on duh 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiJennifer - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
I Love This ServiceI am so happy I stumbled onto this service a while ago! The custom colour is spot on and I can make changes along the way. It is more affordable than having it done at a salon, isn’t tested on animals and I love their sustainability practices! Not to mention, it is super easy to do on your own! Even for people like me who had never coloured their own hair before! They have videos, you can follow them on FB and X!!! Thank You eSalon!!!! 4 di 4 persone pensano che questa recensione sia utile. Sei d'accordo? |
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amazing color matchI love it! Incredible color match and got so many compliments on the refresh! 3 di 3 persone pensano che questa recensione sia utile. Sei d'accordo? |
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ZufriedenheitIch kann eSalon einfach nur weiterempfehlen! 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Endlich eine Farbe die nicht künstlich aussieht!Einfache Anwendung und alles dabei was man zum Färben braucht!! Farbe genau richtig. Super Deckkraft und lange Haltbar .Haare glänzen schön. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |