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67 610 recensioni dei clienti verificate |
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Second bad color in a rowI'm so tired of the horrible colors this company sends and the so called color specialists that are supposed to help you fix their mishaps. This last round, the ammonia smell was SO bad, my hair is fried. On top of that, there are spots on my head that turned grey. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiHello Megan, We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Great gray coverageThis is the best color I have ever used. Even my hairdresser compliments me.! 3 di 3 persone pensano che questa recensione sia utile. Sei d'accordo? |
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ColorationCouleur tout à fait à mon goût ... j'adore ... 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Ändern der FarbeIch möchte KEINE roten Haare haben und kann die Farbe nicht ändern. Kontakt ist unmöglich. Die Äpp lässt keine Änderungswünsche zu. Man kann nur die einmal gewählte Farbe bestellen. Unmöglich. Kontakt oder Kundenwünsche werden ignoriert bzw. Sind nicht möglich. Ich will einfach nur die Farbe ÄNDERN!!!!! 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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love itTook about two tries from the very beginning to get the color perfect but that is way shorter than it took my hairstylist! It took her months! Love this stuff! Customer service is also impeccable! 15 di 15 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Einfache Anwendung, tolle FarbeEinfache Anwendung und ein tolles Farbergebnis. 2 di 2 persone pensano che questa recensione sia utile. Sei d'accordo? |
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BuenoMe gustó solo q lo quería más claro 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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ColorI just colored my hair for the new year and am unfortunately unhappy with it. I found the instructions a little difficult to follow (unless you have someone helping you) but most of all the color was not quite what I was hoping and the coverage was spotty in places and didn't cover the gray around my hairline. The packaging was lovely, but overall, I do not think this is the product for me. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiHello Mary, Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
BestellungHabe meine Bestellung bis heute nicht 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiDaniela Z. - Vielen Dank für Ihre Kontaktaufnahme! Wir danken dir für deine Nachricht und bedauern, dass deine Farbe bei dir noch nicht angekommen ist. Ihre Zufriedenheit steht für uns an erster Stelle. Das garantieren wir. Ein Blick in Ihr Profil hat uns verraten, dass Sie bereits mit einem unseren Kundenservice zusammengearbeitet haben, um Ihr Problem zu lösen. Bitte geben Sie uns Bescheid, wenn wir noch etwas für Sie tun können. Wir sind für Sie da. |
Amazing Results AND Easy EditsFirst and foremost I LOVE that I can purchase semi/demi colour. Second I LOVE how well it works/lasts/feels. Finally I LOVE that I can so easily edit my next shipment date. The entire process is seamless. 17 di 17 persone pensano che questa recensione sia utile. Sei d'accordo? |