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Color Set
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67 610 recensioni dei clienti verificate |
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Ordina per: |
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No gray coverageunfortunately, the formula does not cover gray hair. 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiHello Jennifer, We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Love the color and customer serviceI decided to change my color up a bit, and the esalon team nailed it. I really appreciate it! 2 di 3 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Hair colorPlease thank my colorist, I believe her name is Sarah. I am absolutely thrilled with my new hair color. She did an outstanding job! I had asked for a more coppery color, and she did just as I asked. So thank you, thank you, thank you! I am so glad so be using ESalon. To everyone at Esalon have a very Merry Christmas and a wonderful prosperous Happy New Year! Terri Tostie 3 di 5 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Kein EffektLeider hat sich mein farb. Ton sich nicht verändert! Der rot Stich ist genauso geblieben wie mit Drogerie Farbe. Sehr schade! 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiJanine N. - Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |
The worst color experience!!Not even close to the color i had picked. Settled on natural hair very unevenly despite following directions to a T!! Will never use again!! 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiHeather - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Totally worth itI’m so pleased I finally found the perfect colour. Will never go back to the salon. Customer service definitely deserves 5 starts (colourists included). I already recommended it to friends and family and will continue to do. 4 di 4 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Perfect color adjustmentI love my coppery red! So multidimensional! Absolutely stunning just in time for the holidays!! 2 di 2 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Cambio de utensiliosSi me gustó y estoy satisfecha. Podrían proporcionar brocha en lugar de botella y no necesito más la vaselina y el quita manchas. Por favor no envíen más y también pueden minimizar caja de envío por algo más simple Gracias 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Still not good grey coverageFollowed every direction thoroughly and even left on the roots juts a tad longer and still not covering! Super disappointing as this is my 3rd time trying it now. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiHeather - We’re so sorry to hear that you were disappointed by the results of your color application. Our Color Experts will be in contact with you via email and will be happy to assist in this process. |
While the color covers great the first week after that the grey is back.Not only does the color not last on the grey/silver it also leaves a brassy tone to my hair that's even worse than normal store brands. I've tried it twice now and the brassiness got even worse the second time. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiJanice - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |