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Color Set
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67 695 recensioni dei clienti verificate |
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AmazedI really like the colour and the formula and my hair loved it. Looks healthy and shiny and soft. The delivery was slightly delayed but the representative and stylist were very polite. 👍🏻 10/10 would recommend 😊 5 di 9 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Easy applying!Easy steps! Had no issues at all. Brilliant colour!!! 5 di 9 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Color SetHabe heute meine Haare gefärbt, und bin sehr begeistert. 🙂 schöner Glanz und toller Duft. Mein Haar fäst sich sehr weich an. Ein Dankeschön an meine Colesterin Romina 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Naturally fabulousHi, I’ve waited until I got back from holiday to home colour my hair needing grey coverage. What an awesome easy process! Beautiful coverage & gorgeous results. I’m a very happy chic, perfect. Thanku you really know what your doing!!💕💕💕 4 di 8 persone pensano che questa recensione sia utile. Sei d'accordo? |
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BeautifulI love the color that was designed for me and my family loves it too! 3 di 8 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Love love love love my colrHappiest I have ever been with hair color including salons. 2 di 7 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Almost a matchGood quality colour, despite picture not a full colour match but blended well enough 0 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Passt mir nicht.Harr färbt nicht! 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiDita V - Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Ein Blick in Ihr Profil hat uns verraten, dass Sie bereits mit einem unserer Farbexperten zusammengearbeitet haben, um Ihr Problem zu lösen. Bitte geben Sie uns Bescheid, wenn wir noch etwas für Sie tun können. Wir sind für Sie da. |
How could esalon get it so badly wrong?Wanted medium golden brown and sent pictures of my current hair to ensure that the colour would be accurate. I was really excited to try this. I've used box colours successfully many times so I felt confident enough to colour at home. I followed the instructions step by step but the outcome was a very light golden brown. Customer service offered me a call with a colourist but I declined, I wasn't going to risk paying for another box when this one was so wrong despite sending pictures. I've bought root spray to cover until I can get this sorted. It was only £10 for the trial but the waste of time and energy for it to turn out so badly has been the most annoying part. 0 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiHello Patricia, We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
SO SAD.......So, I was really excited about finally dying my hair, since I have been a bit down on myself and have not dyed it in over 3 months... It took me about a year to get my copper color exactly where I wanted it... I saw the combination that the colorist here made me for and it looked like it was going to be just what I asked for! I died my hair as soon as I got it yesterday! I was tracking it! Washed my hair Saturday so I could be ready for it Monday... After doing everything and straightening my hair, I am so sad to say my hair is so dark... It is literally brown... It is not copper, it is no where near close to what I asked for, nor the picture I sent for comparison... I will probably have to lighten my hair AGAIN to get it to where I want it, which I am so sad about because my hair is finally healing and not I have to add damage to it... ALL IN ALL, I am beyond disappointed. 0 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiHello Yashira, Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |