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Color Set
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67 695 recensioni dei clienti verificate |
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IT WAS TO LIGHTi PUTTHE COLOR IN AND DID NOT LIKE THE COLOR AT ALL IT WAS TO LIGHT FOR WHAT I ASK FOR PLUS i WAS NOT TOLD I WOULD BE PAYING $33.00 FOR NEW COLOR I CAN GET IT MUCH CHEAPER IF I GET IT ON MY OWN 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiLisa - We’re so sorry to hear that the results of your color application was too light. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Not really customI have tried to have my hair color adjusted multiple times and it just didn’t work. I wanted my natural red color, but it’s still more brown than red. Just pick the color yourself. 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiCindy - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Farbe deckt graue Haare gar nichtNicht zu empfehlen. Kommunikation ist schwierig. Beratung ist nicht vorhanden. Es werden Standardantworten geschickt 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiEugenia S. - Herzlichen Dank, dass Sie sich die Zeit genommen haben, Ihre Erfahrung mit uns zu teilen. Es tut uns leid zu hören, dass die Grauabdeckung nicht Ihren Vorstellungen entsprochen hat. Im Zuge unserer Kundenzufriedenheitsgarantie möchten wir gern mit Ihnen darüber sprechen, wie wir es wiedergutmachen können. Jeder einzelne Kunde liegt uns sehr am Herzen und wir möchten Ihnen ein Produkt anbieten, das Ihre Bedürfnisse besser erfüllt. Bitte halten Sie Ausschau nach einer E-Mail mit weiteren Informationen. |
Sehr gutIch hatte hellblonde gefärbte Haare und wollte einen Rotton. Die Farbe ist genauso wie gewünscht. Danke 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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SuperbeMagnifique la couleur 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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In loveI’m really surprised with service and colour set I order colour is beautiful all grey hair cover perfectly. 2 di 4 persone pensano che questa recensione sia utile. Sei d'accordo? |
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colorI like it, it a beautifull color and covers grey very well. 1 di 3 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Way darker than what I requestedI don't know what happened, but the color that eSalon sent me is not what I requested at all. I wanted a nice, natural looking auburn color, and after dying my hair, it's *really* dark with hardly any red at all. I'm feeling really disappointed, as now I just have to wait 2-3 months for the color to wash out. Dark hair does NOT suit my skin tone at all, so this mix-up is very frustrating. 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiAngela - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
TinteNo me cubre la canas 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiHola, Ciris: Sentimos que el tinte no haya cubierto tus canas. Revisa tus emails, te acabamos de escribir para poder ayudarte. |
INCROYABLEJ'appréhendais énormément, finalement le professionnalisme de esalon est incroyable. Moi qui faisait mes couleurs en supermarché, croyez moi je ne le referai plus jamais. Merci beaucoup encore une fois, ça fait du bien d'avoir la couleur voulue! 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |