67 695 recensioni dei clienti verificate |
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FabulousI am so pleased with all of products from ESalon’s shipments. I have used ESalon’s for years. I highly recommend them. Send them a picture of the color you want and speak with the knowledgeable staff to reach your highest satisfaction ever! 0 di 2 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Hair colorI love the overall color but the one to cover gray and my face has a lot f orange brassy tones 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiDeb - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Many reasonsAbsolutely no grey coverage. I picked a color darker than my current and it lightened my hair to the point of having roots within a few weeks. My hair has also been extremely staticky even after multiple masks, leave in conditioners etc. Would no recommend! 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiCollette- Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Exceptional serviceI’ve had three packages arrive. The first colour wasn’t quite right so they changed it for me free of charge the second was awesome! Perfect glossy colour. The way the packaging comes with instructions and they put your name on the bottle. It just felt really luxurious. I recommend it to anyone who wants to dye their hair 1 di 3 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Even colorGoes on easy, good even results Hair is healthier 1 di 3 persone pensano che questa recensione sia utile. Sei d'accordo? |
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GreatReally love how they listen to adjustments and do a really great job! Instructions are clear and easy to do. 0 di 2 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Does not cover greyI love the customer service and believe colorists are experienced and customer friendly. I tried 5 times and worked with them to change my color. Looking for dark brown hair and grey coverage is not enough, I still see Grey's after following all instructions. I still like to go with them as it is ammonia free dye. I will prob give it 1 more try to order something darker.🫰 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiWe’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Nicht gewünschte FarbeWollte einfach nur einen Mittelblond Gold und ohne diese kupferanteil für mich haben .Ich weiß nicht ,was da verkehrt lief.Ende November bitte nur solch einen Farbton .Rot ist nicht meine Farbe . 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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The soft black didn’t take or even cover my gray.I’ve been very happy with the colors in the past. My natural color is light brown with gray around my temples. A few months ago, I dyed it ‘store bought’ mahogany. I was really looking forward to the black but, after following the instructions and getting out of the shower, it’s barely dark brown and I still have the gray. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiWe’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Dried hair outColor is okay. Product dried my hair out too much and made it brittle even after a deep conditioner. Won't be using it anymore 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiCheryl- We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact with you via email and will be happy to assist in this process. |