67 610 recensioni dei clienti verificate |
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Beautiful AuburnMy auburn hair color covered all my grays and new growth while blending in perfectly with my existing hair color. 0 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Farbe top, hält aber bei mir nicht so langFarbe und Anwendung super geil und auch einfach~ hält bei mir aber nicht so lang 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Sehr schöne FarbeGibt keine bessere und langlebiger Farbe 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Schlechte GrauabdeckungAnsich ist die Farbe schön,nur die Haltbarkeit auf grauen Haaren ist sehr schlecht.Nach nur ca.5 Haarwäschen sind die grauen Haare wieder da. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiBianca L. - Herzlichen Dank, dass Sie sich die Zeit genommen haben, Ihre Erfahrung mit uns zu teilen. Es tut uns leid zu hören, dass die Grauabdeckung nicht Ihren Vorstellungen entsprochen hat. Im Zuge unserer Kundenzufriedenheitsgarantie möchten wir gern mit Ihnen darüber sprechen, wie wir es wiedergutmachen können. Jeder einzelne Kunde liegt uns sehr am Herzen und wir möchten Ihnen ein Produkt anbieten, das Ihre Bedürfnisse besser erfüllt. Bitte halten Sie Ausschau nach einer E-Mail mit weiteren Informationen. |
Modified formula for better gray coverageThe root formula seemed the same but the ends formula was VERY STRONG SMELLING. I feel like the gray coverage was the same as last time (not ideal) but I can tell effort is being made to cover the stubborn gray in my root area. Maybe double check and make sure the modifications were made to the right portion..? 0 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiAmanda - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
My first eSalon color is amazing!I love the product, love the color, and the Customer Service is on point! 10 di 10 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Really Impressed!Ordered on a whim and super impressed! Easy to apply, doesn't smell, doesn't take long and great results. Will be continuing 10 di 13 persone pensano che questa recensione sia utile. Sei d'accordo? |
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AmazingThis set just blew me away with wonderful results! No chemical smells and enough color solution with some left over! I normally have to buy 2 boxes from the store to color my thick hair. I don't think I will ever go back to that now. Super fast shipping too! 6 di 11 persone pensano che questa recensione sia utile. Sei d'accordo? |
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this is the right color!I asked to have a slightly darker color of blond that would also do a better job of covering my gray hair. The new color I received was a winner. Thank you! 0 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Perfect! Gorgeous shiny color!!!!!!same as above XOXOXOX 0 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |