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Color Set
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67 610 recensioni dei clienti verificate |
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Wrong colourI love the actual brown however I specifically said that my hair takes to red tones and wanted that counteracted yet my hair has now become very red which was the exact opposite of what I wanted. This makes me a lot more unsure of this company. 0 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiHi Ella! We are sorry to hear your color hasn't met your expectations. Please check your email, we got back to you to help you further. |
AwfulNot only was my color way too dark, they wouldn't even fix it. I just got an email stating I didn't send pic so they cannot help. I did send a pic and still received ZERO HELP! 0 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiMelinda - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Very happy - Best hair dye out there!I’m honestly so impressed with this product and will be continuing to use from now on. I spent fortunes in a hairdresser recently to darken my brunette hair and it sadly just didn’t last. You geniuses at Esalon have created something of such excellent quality, long lasting and just what I was looking for. I adore the colour and the softness and shine it’s given my hair. I really appreciated the advice from Lucia in your Colour Care Team, who kindly and wisely advised me not to go too dark too soon. You were so right. Thank you so much! Xx 9 di 11 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Best custom color set!I've been a customer since 2013! I love their custom color and the other products I've tried. 6 di 9 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Gute QualitätSehr gute Qualität, schön cremig, kein Tropfen oder Fließen. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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My hair did not hold the colorI like the Féria I use so much better!!! It’s brighter and it lasts so long the very first time after coloring that I washed it the color faded!! Especially on my roots… I want to cancel!!! 0 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiTamira, we never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out and giving us a chance to help you reach your color goals! |
Bin leider nicht zufriedenDas Marketing ist sehr gut, ebenso die kundenansprache. Jedoch klappt das mit der Farbe nicht so richtig. Ich gefalle mir überhaupt nicht mehr und sehe krank aus mit der Farbe. Außerdem sehen meine Haare aus,als hätte ich eine Matte auf dem Kopf.ich gebe esalon noch 1 Chance, weil das einfach Zeit braucht, die richtige Farbe zu finden. Danach kündige ich,wenn es nicht besser wird. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiFelicitas P. - Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |
No me cubrió las canasDesafortunadamente lo único que quedó con tinte fue mi cuero cabelludo. Las canas no se cubrieron y lo peor es que de enfrente se ve rojizo y el resto negro. No volvería a comprarlo. El cabello quedo super reseco. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiHola, Adriana: Sentimos que no te haya cubierto las canas, y el color se vea rojizo. Te acabamos de escribir para poder ayudarte. |
High hopesCovers greys well but the colour faded quickly and was much darker than requested. It is difficult to maintain copper, but I expected a better lasting colour. I sent a request to change my colour as it was more red/brown than copper on my hair colour (even though I had sent photos of my hair colour prior); however, my account does not show any adjustments have been made to my colour and the next batch is on its way. 0 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiHi Tara! We are so sorry to hear your color hasn't met your expectations, and you've not seen any changes done online. Please check your emails, we got back to you to help you. |
Fiery dark red resultI normally use ammonia free hair dye like Herbatint or Naturlique. I decided to try esalon as colours look vibrant. The dye smells like ammonia-containing, damaged my hair and turned red, needed to colour with a different brand to be able to go out. 0 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiHi Christine! We are so sorry to hear the hair dye hasn't met your expectations. Please check your emails, we got back to you to help you further. |