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Color Set
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67 695 recensioni dei clienti verificate |
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Modified formula for better gray coverageThe root formula seemed the same but the ends formula was VERY STRONG SMELLING. I feel like the gray coverage was the same as last time (not ideal) but I can tell effort is being made to cover the stubborn gray in my root area. Maybe double check and make sure the modifications were made to the right portion..? 0 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiAmanda - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
My first eSalon color is amazing!I love the product, love the color, and the Customer Service is on point! 10 di 10 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Really Impressed!Ordered on a whim and super impressed! Easy to apply, doesn't smell, doesn't take long and great results. Will be continuing 10 di 13 persone pensano che questa recensione sia utile. Sei d'accordo? |
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AmazingThis set just blew me away with wonderful results! No chemical smells and enough color solution with some left over! I normally have to buy 2 boxes from the store to color my thick hair. I don't think I will ever go back to that now. Super fast shipping too! 6 di 11 persone pensano che questa recensione sia utile. Sei d'accordo? |
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this is the right color!I asked to have a slightly darker color of blond that would also do a better job of covering my gray hair. The new color I received was a winner. Thank you! 0 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Perfect! Gorgeous shiny color!!!!!!same as above XOXOXOX 0 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Statt hellblond bin ich jetzt mausgrau!Nie wieder! 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiYvonne M. - herzlichen Dank, dass Sie sich die Zeit genommen haben, Ihre Erfahrung mit uns zu teilen. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |
Farbton passt nicht wie erwartetIch hatte die Seite von einer Freundin empfohlen bekommen. Ich passte an, machte alle Schritte und freute mich auf meine Farbe. Aus meinen roten Haaren sind nun Braune geworden. Sehr ärgerlich. Wäre es nur um ein/ zwei Töne abweichend, hätte ich nichts gesagt und abgewartet. Aber bei einem ganz andern Farbton bin ich doch enttäuscht und verärgert. Schade, werde kein weiteres Mal bestellen. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiStefanie F. - Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |
Hair colorDidn’t work on my hair at all !nothing was dyed. Very disappointed 0 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiKaylea - We truly appreciate your feedback! Upon reviewing your profile, we see that you are currently working with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Incorrect color descriptionMy natural hair color is light blonde. I purchased the Dark Blonde 7.1 color. It looks like a light brown. The color I received and dyed my hair with was the exact same as my natural hair color. I had people even ask if I lightened my hair. Extremely unhappy with the product and will not purchase again. 0 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiMadison - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |