67 610 recensioni dei clienti verificate |
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Too darkColor ended up a lot darker than planned 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiRebecca - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
ScamIt did not color my hair and I did everything step by step. Wow just wow 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiRhonda - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Pleasantly surprisedI love the color made for me, the cute packaging & easy to follow instructions! I look & feel like I’ve been to a salon but without the salon prices! 6 di 9 persone pensano che questa recensione sia utile. Sei d'accordo? |
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PerfektDie Farbe passt genau zu meinen Vorstellungen und sie ist sehr natürlich. Den Glanz der Haare sollte man auch erwähnen. Jeder Zeit wieder. 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Waste of timeFirst box I had the colour came out way too dark. That was May this year. Ok, no biggie I thought. They have free colour adjustment. So that's what I did, I asked for more copper, lighter shade. Less brown, earthy, more vibrant. Simple enough, right? Except I waited 5, YES FIVE, months for that "colour correction" set. I just did it today. Nothing's changed. They literally sent me the same stuff as before. I haven't coloured my hair in between, to be able to certainly get the colour I wanted. Yup, not going to happen apparently. I'm going to box colour. Smells more of ammonia, but at least I don't have to wait 5 months and come out with a wrong colour. Gingers beware! Unless you want your hair brown. Then you are in the right place. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiHi Klaudia! We are truly sorry to hear the reformulation took so long and didn't the color didn't change. Please check your emails, we got back to you to help you further. |
ExcellentLa qualité est parfaite et la même couleur que je voulais...merci 0 di 2 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Not the color I wanted.I was wanting to go from dark brown to black and it never went black. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiNaomy - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Really goodThe coloring was perfect and smells really good, I was very happy with the outcome. 6 di 8 persone pensano che questa recensione sia utile. Sei d'accordo? |
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ExcelenteEs el color que deseaba súper fácil de aplicar y el resultado es hermoso 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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sehr schönes farbergebnisIch bin mit der Anwendung gut klar gekommen. Das Farbergebnis ist genauso wie ich es mir vorgestellt habe und gefällt mir besser als bei allen anderen Colorationen, die ich bisher ausprobiert habe. Eine tolle Alternative, wenn man nicht in einen Salon gehen möchte und zu Hause selber färbt. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |