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Color Set
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67 589 recensioni dei clienti verificate |
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DéçuTrès déçu jai commandé un chatain foncé irosé violet. J'ai fait exactement toute les étapes comme indiqué. Après séchage de mes cheveux on voit une démarcation des racines et aucun reflets violet. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiNadine L. - Merci pour votre commentaire. Nous sommes vraiment désolés d'apprendre que vous êtes déçue par les résultats de votre coloration. Votre satisfaction est très importante pour nous. Nous allons revenir vers vous par email afin de vous aider autant que possible. Si vous avez des questions, nous sommes à votre écoute. |
Received it after more than a month….I received my order after more than a month, and the box was completely torn apart and damaged as well as the supplies inside. When I contacted customer support before I receive the package, they told me that I would have to talk to my local postal carrier and that it wasn’t their problem. If you’re going to be a hair product shipping service you probably should have reliable shipping. They did offer to send another box but at that point I wasn’t interested. It’s unfortunate because I had heard good things about esalon and was excited to try them. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiHello Miranda, We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Farbe und Farbauffrischer Schockolade (mittelbraun)Wunderschöne Farbe! Super leicht aufzutragen! Auch der Farbauffrischer ist super schön! Toller Service!!!Vielen lieben Dank an das Team! 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Übergang zum bereits gefärbten Haar super!Die ansatzfarbe passt perfekt zum bereits gefärbten Haar 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Hervorragende Haarpflege mit ColorationDas Color Set von Esalon verwende ich bereits seit über einem Jahr und ich bin wirklich begeistert! Die Farbe wirkt sehr natürlich und die Haare sind mit der Coloration auch nicht angegriffen. Im Gegenteil - sie werden gepflegt und behalten über Wochen eine wirklich gute Struktur! Das habe ich bei Präparaten aus Drogerie-Märkten nie erlebt…. Esalon nutzt nun auch eine Freundin - das sieht man!! 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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No customer serviceI purchased this and was unhappy with it so contacted customer service. I have now contacted them twice and have received no response. Do not buy 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiGabriella S. - Thank you for your feedback! We're very sorry to hear that you didn't receive our emails. We have replied to every email, but if you did not see them in your regular inbox, they may have gone to your spam or junk folder. Please keep your eye out for a new email from us, we're happy to help in any way we can! |
Red-ish tintI chose this color in the believe that it would match my own dishwater ashy medium blonde. It was the coolest medium blonde in the chart. It has a distinct red tint though, which made my regrown roots seem even more grey than before. Needs a lot of adjustment to fit my natural haircolor and conceal my greys 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiMaj - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Coffret très soigné. Au topJe viens de réaliser ma première couleur et je suis conquise . Les cheveux blancs ont disparus et la teinte est juste superbe 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Great ResultGreat colour, very happy with the result. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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New colorA bit to much red this time. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |