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67 610 recensioni dei clienti verificate |
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farbeIch habe es noch nicht ausprobiert 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiNatascha M. - Vielen Dank für Ihr Feedback. Wir versuchen unseren Service sowie unsere Produkte stets zu verbessern und schätzen wirklich jede Rückmeldung. Jeder einzelne Kunde liegt uns sehr am Herzen und wir möchten Ihnen ein Produkt anbieten, das Ihre Bedürfnisse besser erfüllt. |
Won’t wash outI liked how easy it was to order a customized color and the cute packaging. The color was more or less what I wanted. I got a demi permanent which is supposed to wash out after 24 washes. However, it’s been 80 + washes using mostly clarifying shampoo, and my hair isn’t back to what it was. I’m pretty sure it’s permanently stained now which is not at all what I expected or wanted. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiLeslie - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Nul nulLa couleur ne tiens pas, au 1 er lavage la couleur a totalement dégorgé je suis passé de rouge foncé a du rose rouge voir orange clair a certain endroit !! Je ne conseille pas du tout. J'ai envoyé un mail il y a presque 3 semaines et zéro nouvelle. Je vais devoir aller chez le coiffeur pour trouver une solution et cela va me coûter bien plus cher... Bref a fuir. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiFabien T. - Merci pour votre commentaire. Nous sommes vraiment désolés que votre coloration ne réponde pas à vos attentes. Nous avions répondu à votre précédent email, il se peut qu'il soit parmi vos indésirables. Nous allons vous envoyer un nouvel email afin de remédier à cette situation et vous aider à obtenir la meilleure couleur qui soit. Veuillez vérifier vos emails pour plus d'information. À très vite ! |
Great colorSuper happy with the adjustment my colorist made for me. The deeper color much better suits my skin tone. I’m very pleased! Thanks ESalon. 5 di 6 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Fantastic results!Easy to follow instructions, beautiful color results! Also I have an allergy to developers.This products selection of developer is the same level my stylist was using. Highly recommend! 4 di 6 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Ich bin begeistert von diesem HaarfärbeproduktDie Farbe sieht unglaublich natürlich aus, genau wie ich es mir gewünscht habe. Nach einer kleinen Anpassung beim ersten Mal habe ich meinen perfekten Farbton gefunden, und seitdem passt es immer perfekt. Auch die Anwendung ist einfach und angenehm – ich komme damit sehr gut zurecht, selbst ohne viel Erfahrung. Insgesamt bin ich mit dem Ergebnis mehr als zufrieden und kann das Produkt nur weiterempfehlen! 1 di 2 persone pensano che questa recensione sia utile. Sei d'accordo? |
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terriblemy last one here was way to black and burnt my head I have burn bumps all over the place I amnot happy at all I want a refund for this one . 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertitheresa - We truly appreciate your feedback and sincerely apologize for your experience. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not at all the colour i asked forLuckily i did a strand test before applying this colour all over! I mixed up the contents as directed and it looked very red...not at all like the colour i asked for. So decided to do a strand test....well im glad i did. My hair strand went BRIGHT RED!! If i had applied this all over and ended up with bright red hair i would have been fuming! Still not happy that i have paid for a hair dye that I can not now use 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiHi Carly! We are sorry to hear your color hasn't met your expectations. Please check your emails, we got back to you to help you further. |
No cubrio mis canasAplique el tinte conforme las instrucciones y no cubrio mis canas. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiHola, Flor: sentimos que el tinte no haya cubierto tus canas. Por favor, revisa tus emails, te acabamos de escribir para poder ayudarte. |
Recommending to EveryoneEverything you need, customizable, easy to use, great results! 1 di 2 persone pensano che questa recensione sia utile. Sei d'accordo? |