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Color Set
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67 695 recensioni dei clienti verificate |
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Waste of timeFirst box I had the colour came out way too dark. That was May this year. Ok, no biggie I thought. They have free colour adjustment. So that's what I did, I asked for more copper, lighter shade. Less brown, earthy, more vibrant. Simple enough, right? Except I waited 5, YES FIVE, months for that "colour correction" set. I just did it today. Nothing's changed. They literally sent me the same stuff as before. I haven't coloured my hair in between, to be able to certainly get the colour I wanted. Yup, not going to happen apparently. I'm going to box colour. Smells more of ammonia, but at least I don't have to wait 5 months and come out with a wrong colour. Gingers beware! Unless you want your hair brown. Then you are in the right place. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiHi Klaudia! We are truly sorry to hear the reformulation took so long and didn't the color didn't change. Please check your emails, we got back to you to help you further. |
ExcellentLa qualité est parfaite et la même couleur que je voulais...merci 0 di 2 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Not the color I wanted.I was wanting to go from dark brown to black and it never went black. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiNaomy - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Really goodThe coloring was perfect and smells really good, I was very happy with the outcome. 6 di 8 persone pensano che questa recensione sia utile. Sei d'accordo? |
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ExcelenteEs el color que deseaba súper fácil de aplicar y el resultado es hermoso 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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sehr schönes farbergebnisIch bin mit der Anwendung gut klar gekommen. Das Farbergebnis ist genauso wie ich es mir vorgestellt habe und gefällt mir besser als bei allen anderen Colorationen, die ich bisher ausprobiert habe. Eine tolle Alternative, wenn man nicht in einen Salon gehen möchte und zu Hause selber färbt. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Bewertung der DeckkraftLiebes Team, die Farbe ist schön, aber leider deckt sie die Ansätze nicht ab. Daher möchte ich jetzt keine weiteren Lieferungen von Ihnen erhalten! Auch nach längerem Einwirken bleibt der Haaransatz grau! Sehr schade! 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiAndrea B.- Herzlichen Dank, dass Sie sich die Zeit genommen haben, Ihre Erfahrung mit uns zu teilen. Es tut uns leid zu hören, dass die Grauabdeckung nicht Ihren Vorstellungen entsprochen hat. Im Zuge unserer Kundenzufriedenheitsgarantie möchten wir gern mit Ihnen darüber sprechen, wie wir es wiedergutmachen können. Jeder einzelne Kunde liegt uns sehr am Herzen und wir möchten Ihnen ein Produkt anbieten, das Ihre Bedürfnisse besser erfüllt. Bitte halten Sie Ausschau nach einer E-Mail mit weiteren Informationen. |
Custom colorThe color is perfect but for the price the color should last longer! 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiDiana - We apologize that your color results faded faster than you were expecting. While this isn’t typical of our Color, we may have a simple solution for you. Our Color Happiness Guarantee ensures that we get your color just right! In order to do just that, we have reached out to you via email to discuss this a bit further. We hope to work with you to provide a solution that better suits your needs. We appreciate your feedback! |
Poor grey coverageI was very disappointed with the grey coverage of this permanent color. Color performed more like a semipermanent rather than permanent which I selected to ensure grey coverage. This product covered only about 25% of my grey with the other 75% transparent and clearly visible. The color was ash, however, the ash tone is not present the color was a copper/redish tone. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiSarah - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Einfache AnwendungAnwendung sehr einfach, gleichmäßiges Ergebnis, schöne Farbe. Allerdings mache ich anschließend eine Haarkur rein, damit die Haare geschmeidiger sind. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |