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67 610 recensioni dei clienti verificate |
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Un peu déçueLa couleur est juste celle que je souhaitais mais dommage il a fallu un shampoing pour que mes cheveux blancs sur les tempes réapparaissent et au deuxième shampooing les reflets roux ont refait surface. Je tente encore une fois et je verrais. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiFlorence S. - Merci pour votre commentaire. Nous sommes vraiment désolés d'apprendre que votre coloration n'a pas totalement répondu à vos attentes. Notre garantie Coloration Heureuse est primordiale pour nous. Nous allons revenir vers vous par email afin de remédier à cette situation. À très vite ! |
Beautiful colours ,amazing shine ,straight to my door.Easy to follow instruction if you’ve never coloured before ,loved all the little packages inside with little extras.Im really pleased with how my hair looked and felt afterwards ,the shine was amazing . 3 di 6 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Perfect every single timeI cannot believe how good my hair looks and everyone is amazed that I do it myself! My hair looks like a professional did it and all I did was follow the instructions they send everytime. I will forever be an Esalon customer! 2 di 5 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Sehr schönMan kann bei der Bestellung seine Wunschfarbe wirklich genau bestimmen und genauso war sie dann auch. Die Anleitung war sehr ausführlich und auch alles dabei, sogar Entferner für eventuelle Farbkleckse. Ein bisschen erschrocken war ich nur über den sehr starken Geruch des Produktes, das kannte ich so von im Handel gekauften Haarfarben nicht. Ich nehme mal an, das deshalb die Farbe auch länger hält, es ist mein 1. Kauf bei Ihnen, da bin ich gespannt. Ansonsten bin ich sehr zufrieden. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Custom Color SetUntil I retired I had my hair colored and highlighted at the salon. Once I retired I had a hard time justifying spending all that money. I also found I needed to have it done more frequently as the older I got the faster the grays were showing. I tried drug store color and for whatever reason whichever brand and whatever shade of blond (my natural color) i tried, within a week or two I always ended up with the same unfortunate shade of brassy reddish orange yuck. I was desperate when I read about eSalon. I was happy with my first custom color set. A definite improvement but still some of the dreadful brassy color. On the off chance it was avoidable I mentioned it to the colorist. Never again have I had to look at brassy reddish hair with disgust. My hair was blond again. I thought why not try a light set since my natural color is a darkish blond and I always enjoyed the highlights from the salon. I was a little nervous since I thought highlights were normally done by experts. The directions were very clear and the process was not complicated at all. I think my hair looks every bit as good as when I was paying hundreds of dollars for my color. I couldn’t be happier. So thank you to the wonderful colorist who banished the brass and to eSalon for allowing me an affordable way to maintain my retirement budget and love my hair at the same time. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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DisappointedJust got my package today. I was so excited until I opened the package the dye was spilled all over the items inside the box! I only gave one star to place the review. Otherwise I’d give it no stars. 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiGina - We truly apologize that the hair color bottle leaked. We have reached out to you via email to see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
My shipment was completely destroyedCame home to my package today and it had been crushed and leaked soaking through the box. I’m going to have to consider buying products locally. A complete waste of my money. Very disappointed. 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiJennifer - We're so sorry that you received a damaged order. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. Keep an eye on your inbox for more details. |
Très satisfaiteJ'adore cette couleur telle qu'elle est, un rouge magnifique un peu foncé merci Nathalie B 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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This is a game changerAs someone who stopped dying their hair with a hairdresser through lock down and thought they would have to just learn to love the greys, I am so impressed, with the colour, product and instructions. I was really nervous but I love the result and the boost it’s given me. 2 di 4 persone pensano che questa recensione sia utile. Sei d'accordo? |
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It’s not covering my grays wellThis product was amazing at first but that couple of orders I’ve been applying it intensively to my grays and it’s not covering well. My hair turns into this brassy ugly brownish shade after two weeks. And yes, I use the protective shampoo regularly, stopped using any other products. Sadly going to cancel my hair color membership as it’s not working well for my hair 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiZaina - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |