67 610 recensioni dei clienti verificate |
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GreatWorked great 5 di 6 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Disappointed with the colourThe colour turned out to be nothing like what I ordered. I chose a colour similar to my natural, wanted to make it more bright snd vibrant, not to totally change it into a completely different colour. Very disappointed. Delivery also took a very long time. Plus point - easy to use and covers grey hair. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiHi Agne! We are sorry to hear the color didn't meet your expectations. Please check your emails, we got back to you to help you further. |
No es lo que esperaba.Seguí las indicaciones y fue una experiencia desagradable. No obtuve el color deseado porque no quedo absolutamente nada del tono en mi cabello. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri esperti¡Hola, Alondra! Sentimos que el color no haya sido de tu agrado. Revisa tus emails, te acabamos de escribir. |
Tolle FarbeIch bin sehr zufrieden mit der Farbe. Keinerlei Anzeichen meiner Allergie! 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Perfect matchThis was the perfect customized color and so easy to use. 2 di 4 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Love the hair colorCan you confirm my Aug is still on 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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No shineI was so excited to get my product but I'm so disappointed it left my hair color very dull looking with no shine at all. The kit was amazing!! But the product needs great improvement for me to use again. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiJulie - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Permanent colorI asked for no ammonia and they never looked at the last comments and proceeded to give me ammonia in my color. They change colorist all the time so you never have the same one so no one knows what the last one was doing. Will not continue using them. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiJanice - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Leider viel zu dunkelDunkelblond bestellt, ist dunkelbraun geworden. Schade. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiJohanna D.- Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |
CouleurCouleur sublime !!!! 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |