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67 625 recensioni dei clienti verificate |
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Do not purchase if you have long and thick hairDo not purchase if you have long and thick hair - I didn't had enough product to do my whole head even though I mention in the form that I had extra long hair + thick hair. I also send a note right after receiving the box mentioning that and the message I got back was: "Your first order with us contained two bottles of hair color. One bottle for your roots and one complimentary color refresher for your ends. This was to ensure your first application of hair color was seamless from root to tip. And your future orders will contain one bottle of dye to use as a root touch up. If you love the Custom Ends Refresher for your long thick hair, you can always log into your account to add it to your Plan. You can even select if you would like it to ship every 1, 2, or 3 orders!" So I thought, ok, they read my email, I guess I should be good. Well I was wrong, color was blotchy and did not stayed in my hair. After 1st wach its like everything was washed away. Which would make sense if I didn't had enough product in my hair ... 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiHello Angelina, We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Commande non reçueCommande passée le 28.07, expédiée le 29.07.....le 05.08 pas reçue... 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiSabine T. - Merci pour votre commentaire. Nous sommes désolés d'apprendre que vous n'avez pas reçu votre commande. Nous allons revenir vers vous par email afin de vous aider. |
Best hair colorI have had received 3 orders from e salon before and the color was good but not was I was looking for. I spoke to Mindy a color specialist and she adjusted my color to a light brown with a hint of red and a hint of gold. It is the perfect color, just like I used to have many years ago. The product is awesome and shipping is super fast. I have bought hair color from the store before and they fade so fast. This color stays for almost 12 weeks before slightly fading. Thank you Mindy for giving me the perfect color, thank you so very much. 20 di 22 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Perfect!My second hair colour was just as I asked. I loved my first one however, I wanted it tweaked a little to give it depth and warmth. That’s what I got! My hair looks so shiny. The colour is just the same as salon but half the cost. Love it! 10 di 10 persone pensano che questa recensione sia utile. Sei d'accordo? |
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I’ve always been natural blonde…I recently had the pleasure of using eSalon for my hair color needs, and I can’t praise them enough—especially my colorist, Sylvia. I opted for a medium brown copper gold shade, and while I was initially skeptical about how it would turn out, the results were nothing short of spectacular. The step-by-step instructions provided were clear and easy to follow, ensuring that I achieved the perfect color right at home. The transformation was incredible; my hair looks vibrant and healthy, and I absolutely love it. Sylvia did an amazing job customizing the color to suit me perfectly. I’ve received so many compliments on my hair, and I’ve been eagerly recommending eSalon to everyone who asks about it. If you’re considering a new hair color, don’t hesitate—eSalon and Sylvia will exceed your expectations! 9 di 9 persone pensano che questa recensione sia utile. Sei d'accordo? |
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It exploded!!I went to color my hair(which I’ve done 10 times before according to my order history), and after adding the color to the developer, it exploded all over the ceiling! Eeeek!! I believe it was due to the heatwave we’ve been having in Seattle, because it came out hot. Which I thought was odd. So, I was hoping I could get a replacement? I sort of scraped up about half of the solution, but it definitely was not enough to cover all my grays. I would greatly appreciate your help. 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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https://www.esalon.co.uk/my_account/order_details/13026250I never recieved my hsir products ,you didnt send me them saying my hair was to dark but i sent you a email saying id lightened it. But i am yet to recieve my first order im absoutley in anger why its taken a month to send a hzir dye youve took thd money so please ,eighter send me my hair dye or replace my money back into my bank thank you mrs Maria Trivett 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiHi Maria! We are sorry to hear you are waiting for your order, and the color was darker than expected. Please check your emails, we got back to you to help you further. |
Pretty Color NOT for gray coverageThe color is beautiful, the packaging, instructions and little details are exquisite, but all around my roots it did not cover my grays, and even fully rinsed out of some places. I am not new to coloring my hair, and made sure I had full coverage, left it in long enough, and rinsed with cold water. 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiHello Rachael, Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
It's great!I really like this! It colors the roots very well and gray hair as well. It is convenient and comfortable. The color is perfect! Thank you! 6 di 6 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Really impressed!Since moving to the UK, I had yet to find a colourist or salon that could give me the colour I was looking for. This magical little colour set is the ONLY thing that's come close to getting my hair the way I like it. I'll admit it's a tad redish on top (but I think that's only because my hair naturally pulls warm tones) but it's such a small thing that I don't even care or notice. All in all this product is 100% worth the money. The instructions were easy to follow and my hair looks so healthy and shiny. I will definitely be buying again. Thank you so much for creating this amazing kit! 2 di 2 persone pensano che questa recensione sia utile. Sei d'accordo? |