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67 625 recensioni dei clienti verificate |
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ProductLove the color, coverage and longevity of my hair color. Keeps my hair soft and shiny too. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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DisappointedThe color that was sent was not what I asked for. I uploaded photos of what I have currently and wanted to maintain. My roots didn’t match . I have dark brown hair and my roots were golden. I do not recommend using this site. 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiHello Ashley, We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! :) |
Wrong colorI asked for a lighter shade of blonde and it came even darker than the last one 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiRebecca - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Meine Haare sind Orange nicht MittelblondAuf meine Nachrichten reagiert auch niemand. Richtig schlechter Service. Wenn man unter Support auf "Ich habe ein Problem mit einer Bestellung die ich bereits erhalten habe" klickt, kommt gar nichts - weder eine Antwort noch Weiterleitung. 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiJulia H. - Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |
Absolutely fantastic and helpfulI wanted to go lighter and esalon helped me all the way. Emailed me so much, to ask questions. My hair looks so good, as if I went to a hairdressers. 2 di 2 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Great and easy to useMy color was really easy to put on and the instructions were very easy! 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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This one hitThis formula was it!! It removed the red that had me frustrated. I truly believe that this is the one for me!! 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Love this!I have been using esalon for over 2 years now and I love how easy it is along with the ability to communicate with my stylist regarding changes I would like to make. I get so many compliments on my hair now!! I recommend esalon to all my friends. 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Love eSalonI’m so happy I found eSalon! It’s a wonderful service and the products are outstanding. I highly recommend 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Perfect auburn-copper shade!Absolutely in love with this color, and my hair is doing just great with regular coloring. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |