|
Color Set
|
67 625 recensioni dei clienti verificate |
|
Ordina per: |
|
Perfect auburn-copper shade!Absolutely in love with this color, and my hair is doing just great with regular coloring. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
|
Wonderful color!I used the esalon color for the first time today. Loved the ease of application. Love the results. Thank you esalon! 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
|
Guter ServiceMit den beiden vorherigen Farben war ich überhaupt nicht zufrieden. Nach einer ausführlichen telefonieren Beratung konnte das Farbergebnis deutlich verbessert werden. Die Farbe entspricht zwar nicht zu 100% meinen Erwartungen, aber damit kann ich mich anfreunden. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
|
Not happyCustomer service is hard to access 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
|
|
|
La risposta dai nostri espertiElisabeth - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern over the phone. Please let us know if there is anything else we can do to help! |
Easy to use, color was badFirst I ordered the lightest ash brown, and my previous hair was pretty blonde. When I colored my hair it ended up being super dark brown, like espresso brown with red undertones. I was very unhappy, sent notes and photos, and was told it would be corrected. My next color was called dark ash blonde. Same results. Espresso colored brown hair. I don't understand why it is so dark. I've cried both times after I finished dying and drying my hair. I hate it. 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
|
|
|
La risposta dai nostri espertiNicole - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Color mismatchI think this was my last attempt with esalon. I ordered a permanent color’Ash medium to dark blonde’. I honestly don’t know where the ash tone was lost. The result is as orange as it could be. I tried to avoid warm colors and now I have it in my full length. I need to go to my colorist to fix this ‘disaster’. It’s simply unpredictable result - this is what you get with esalon palette. 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
|
|
|
La risposta dai nostri espertiDaria - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
My hair is so dark .The hair color that I picked is definitely not what's on my hair .This is not the haircolor I pick, My hair is so dark. I'm not happy, please help! Thanks Marie Earles 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
|
|
|
La risposta dai nostri espertiMaria - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
Nicht das gewünschte Ergebnis...Die Farben sind super, Anwendung einfach und es deckt auch super ab... Leider habe ich nun viel zu dunkle Haare, ich habe 2 Jahre gebraucht um schwarz aus meinen Haaren zu bekommen, nun habe ich ein dunkelbraun-schwarz Ton, den ich überhaupt nicht wollte... Ich bin mega enttäuscht... 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
|
|
|
La risposta dai nostri espertiJuleS - Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |
Färbe nur mit dieser Farbe = schon seit 3,5 Jahren!Ich habe die für mich perfekte Farbe gefunden :-) Deckt gut ab, Farbe hält und trotz regelmäßiger Schwimmbadbesuche (Chlor) keine unschönen Verfärbungen mehr! Volle Empfehlung meinerseits! 0 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
|
Great coverageMake sure you have good ventilation. Otherwise, great coverage and beautiful color. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |