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67 625 recensioni dei clienti verificate |
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Chemical problemThis color was defective I notice that the activater bottle was very warm I mixed the color with it and left the room for a minute Came back to find color Ozzie’s all over counter Very warm Solution This has never happened with my previous orders I salvage what I could Coverage was no good 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiDebbie - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
No me gustó el resultadoAl contrario de teñir de negro mi cabello la raíz se me puso más clara. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiHola, Maidalys: Sentimos que no te haya gustado el resultado. Revisa tus emails, te acabamos de escribir. |
This is thirdThird box and this time purchased shampoo and conditioner as always it feels so personal to you, with the instructions that come with it. I was always nervous dying my own hair but have gain so much confidence with e-saloon 6 di 7 persone pensano che questa recensione sia utile. Sei d'accordo? |
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PerfectionLove my new hair color, great coverage for my gray, thank you e salon!!!! 4 di 6 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Way too darkStraight to the point. I didn't like the color, very dark. Now looking for ways to lighten and or tone up 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiJermony - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
Unscribed me plzPlz unscribed me from the account, sorry I just cannot afford the payment every month so plz take me off the list , and yes I like your colours but cannot afford it right now , thanks Karen Sinclair 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiKaren - Thank you for sharing your feedback. We're happy to hear you're enjoying your custom color and have reached out to you to better assist. |
Perfect colorI let my previous color fade out. Then did my whole roots and blended ends. I am very happy this time. Not red. Thank you. 4 di 4 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Thankyou againI absolutely love your product and my hair has never looked and felt so healthy, thankyou Lucia my new adjustment in colour is perfect!!!! 3 di 3 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Good quality dyegreat dye! 3 di 3 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Brennt auf der Kopfhaut. Brennt sehr stark auf der Kopfhaut beim Einwirken, keine 100% Grauabdeckung 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiChristina G. -Vielen Dank für Ihr Feedback. Es tut uns wirklich sehr leid, dass Sie eine allergische Reaktion erlebt haben, die möglicherweise durch unsere Haarfarbe ausgelöst wurde. Ihre Zufriedenheit steht für uns an erster Stelle. Das garantieren wir. Gern möchten wir zusammen mit Ihnen an einer Lösung arbeiten und so Ihre Farbwünsche zu 100 % zu erfüllen. Unsere Farbexperten werden sich mit Ihnen per E-Mail in Verbindung setzen und helfen Ihnen gern. |