67 625 recensioni dei clienti verificate |
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Perfect ColorAdjustments were perfect as always. Color lasts longer than going to the salon and way, way less expensive. Thank you ladies! 11 di 11 persone pensano che questa recensione sia utile. Sei d'accordo? |
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SolidTouching up my roots has been great each time I received my order! feeling less grey and color is bold and rich. Thank you! 10 di 10 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Customer since 2017 - 2 thumbs upI’m a natural red head but wanted a boost to my color and I’ve been extremely happy with Esalon. I gave them a picture of my current color and what I wanted and they matched it perfectly. I was very nervous as I’ve never colored my hair before but they put me at ease. Customer service is amazing as well. Highly recommended! 13 di 14 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Hair colorReally liked this color Exactly what I wanted 3 di 3 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Got it rightThank you for darkening the color just enough to color my grays hair but keep me with the color I love. 3 di 3 persone pensano che questa recensione sia utile. Sei d'accordo? |
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ShampooSehr schöne Farbe,immer wieder gerne 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Perfect colorMy second shipment needed a little adjustment and they got it right. I love my color, thank you! 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Color was perfectCould have used just a little more to pull through the ends. Really liked that it didn’t have a very strong smell. Haven’t washed it for the first time yet to see how it holds. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Harsh on hair and made my hair brassyI've been using another at home brand and recently the quality had gone a bit downhill so I thought I'd try this. I've done 3 root colorings and I've found this product to be really harsh on my hair, it feels like straw now, and leaves my hair brassy after about 1 week. I specifically listed that I don't want that when choosing my color but it's just not a good product. I'm canceling future orders and switching bc this is not it. 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiHello Anne, We’re sorry to hear that you were unhappy with the results of your custom color. All eSalon orders are backed by our Color Happiness Guarantee, and we would love to send you a reformulated color designed to better suit your needs! We have reached out to you via email with next steps so that our Licensed Colorists can work on a color closer to what you desired. We appreciate you reaching out to us and giving us the chance to get it right. Happy Coloring! |
Color is great but...It didn't cover my gray roots, I colored my hair yesterday with the product you sent me, but had to run to the store and get a color to cover my roots, it was too much for me. Come to think about it I dnt think I was asked about gray coverage!! I wasn't too happy about this! 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiHello Bridget, We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |