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Color Set
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67 695 recensioni dei clienti verificate |
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I Love eSalonI have been using their services since 2015 and the colorist have been spot on to what I want. Thank you for being good at what you do and the great customer service. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Great productBeen using this for awhile now, love it, works great 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Love this!I really love this product. When I colored my hair before, the ends always came out darker since I left color on same time for all parts of hair. With this product, ends and roots matched. Only problem is my hair grows very fast and have to update all with in 4 weeks. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Like the colorThis is better. I still have trouble with coverage around my hairline. Also feel I need to color more than every 4 weeks. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Colour packagingGreat product but would prefer less plastic in packaging - colour filled pouches would do for me as I always mix from a bowl and apply by brush. Also as I am roots-only - my bottle is only ever half full - therefore wasteful for packaging. Hoping eSalon can take the next evolution to more sustainable packaging! 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Colour doesn't showdon't bother buying if you have dark hair. I followed all the instructions and you can kind of see it in the scalp/roots under a light and that's about it. very disappointing. i ordered Medium Brown Copper Golden 5CG and my current colour was third from the right (dark brown / black) and my hair is still basically the same. If you have light hair go for it i guess the instructions are good they provide you with two gloves and stain guard and stain removal wipes and the delivery was quick and reliable, but dark haired folks turn away; a complete waste of money. 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiAugna S. - Thank you for your feedback. We're truly sorry that our Permanent Hair Color Set didn't meet your expectations. We have reached out to you via email to see what we can do about rectifying this situation. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details. |
Needs a few adjustmentsColors not right yet, I think it’s pretty hard to get the right color by looking at photos on a phone. Have sent a few texts to get it changed for next time. Have had auto replies about stylist working on new color but nothing from a real life person! 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiHello Rachel, Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Not impressedBought out ginger in to my hair once it had faded 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiHi Leanne! We are sorry to hear your color hasn't met your expectations. Please check your emails, we got back to you to help you further. |
Not enough for greyI have pictures but it just didn’t cover all my grey. I love the look of the color where it did cover. But just not enough for the price 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiPaulina - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Not happy!Didn’t covered my grey hair🥴 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiMartina M. - Thank you for your feedback. We are so sorry that you were disappointed by the result of your hair colour application. Based on your profile, we see that you have already worked with one of our team members to resolve your concern. Please let us know if there is anything else we can do to help! |