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Color Set
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67 589 recensioni dei clienti verificate |
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Farbton nicht erzieltFarbton komplett verfehlt. Meine Haare sind nun nach dem Färben Rostfarben anstatt Gold. Ich finde das besonders schade, da ich in der Bestellung angegeben habe, dass meine Haare dazu neigen einen Rotstich zu entwickeln. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiEs tut mir sehr leid zu hören, dass Sie mit Ihrer Farbe unzufrieden waren. Wir nehmen unsere Zufriedenheitsgarantie sehr ernst. Gern würden wir es wiedergutmachen und unser talentiertes Team von Coloristen stehen gern zur Verfügung zu helfen. Schreiben Sie uns bitte eine kurze E-Mail an [email protected] und wir helfen Ihnen weiter! |
Pleasantly surprised.I was dying my hair and it didnt seem to be turning a darker color while I was applying. So I freaked out(it was not on the full 30 minutes). Washed it and I was so surprised. It covered the gray, made roots lighter and mesh with the rest of my hair I actually love it. I didnt even use the whole application either. I thank you and need to have more faith in you all taking care of me. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Does not lastI have enjoyed getting my hair color to what I desire and the stylists have been great adjusting my color however it does not last. I get the permanent color and by the second wash the color is 75% faded even when using color protecting products. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiAlessia - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not last. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
ExcellentI have been using this colouring for 6 years and it is still excellent. 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Nice colourPleased with color am going to reorder 1 di 2 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Excelente cobertura de canas.Esta ocasión con el ajuste mi tinte quedó extraordinario, estoy muy contenta con el resultado esta vez. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Beautiful copper redI absolutely love this color. Let's lock it in for a while. But I hate the shampoo and conditioner. I need a refund 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Still too copper redI have uploaded two photos to show the tint of the color … the photo with the really long hair is from years ago at the end of the summer after my color had lightened and it is still darker than the second photo I uploaded tonight. I love the shine and coverage of the color but I wanted to go dark chestnut brown to cover the brassy copper red from the last color I was sent. So I need a dark toner or start from scratch again. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiJennifer - We’re so sorry to hear that your color result turned out more copper/red than expected. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. One of our Color Experts has reached out to you via email with additional information, and next steps. We look forward to speaking with you soon. |
Didn’t cover grayI have thick course grays. I saturated it and it did not cover it. I think it would be okay if you have fine hair. I’ll have to dye it again to get those grays covered! 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiChristina - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Excellent.I received three compliments on my hair color within the two weeks following the process. When I told them I colored my own hair, it was scrutinized and these folks were amazed. Jennifer B. has done an excellent job with the color mixing and directions. I am so pleased. It is a worth the little mess, hassle and time doing your own coloring when you get the results you want. I love my color, it looks natural. Thank you. 4 di 4 persone pensano che questa recensione sia utile. Sei d'accordo? |