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67 625 recensioni dei clienti verificate |
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BetrugHabe kein Abo absolviert und trotz allem hat man irgendwelche Produkte an mich verschickt die ich gar nicht bestellt habe. Wurde auch mir in Rechnung gestellt. Habe es zurück geschickt. Vorsicht nicht bestellen, sonst fällt man in einer Abofalle . 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiBabett - Vielen Dank für Ihre Kontaktaufnahme! Mit eSalon haben Sie viele Möglichkeiten. Wenn Sie eine Bestellung über eine Rabattaktion aufgeben, werden Ihnen während des Bezahlvorgangs Informationen zu unserem wiederkehrenden Versand angezeigt. Sie können aber auch Einzelbestellungen aufgeben – ganz ohne Bindung. Der Vorteil eines Farb-Abos besteht allerdings darin, dass Sie bei jeder Bestellung 20 % sparen. Das ist ein großer Vorteil für viele Kunden, die ihr Haar öfter färben. Außerdem haben Sie die Möglichkeit, das Abo jederzeit zu kündigen. Bitte teilen Sie uns eine Bestellnummer an die folgende E-Mail-Adresse [email protected] mit, damit wir Ihnen weiterhelfen können. |
Color came out dullI love this product but feel that the latest batch I got home were a bit to dull in its color. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiHi Sarah! We are sorry to hear your color didn't meet your expectations. Please check your emails, we just got back to you. |
Sorry it didn't work for meI have a lot of gray and this did not cover any of it but most of all the color was very light almost white blond no real golden color at all. I followed the instruction exactly, 30 minutes after the full 4 sections were covered, but the color either didn't take or somehow I got the wrong color. Nothing golden, or blond about the finished product on my hair. My suggestion is to go darker then you might think you want and maybe that will work. I am sorry it didn't work since I don't have a salon appointment for another month, so I have to just live with this look. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiMary - We are sorry to hear that you were disappointed by the gray coverage and that there was no golden color. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Love It ❤️Absolutely the best color experience. The color was Absolutely perfect and very gentle on my hair and scalp. Gorgeous ❤️ 9 di 9 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Exactly what I wanted!!!!!The eSalon team has been exceptional and getting the exact color I wanted. The responsiveness and dedicated customer service is bar none. I loved my last color but wanted a little more red and explained what I wanted and the colorist created the exact color I needed. I'm extremely happy with the service, and I don't have to go to the salon anymore. Very satisfied customer. I would highly recommend. 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Great colour matchReally good colour match , neutralised orange tone as I asked left shiny and soft. Plenty of product to use didn’t run out and I have waist lenghth long hair! Highly recommend 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Thrilled!I love this process, I wish I had found it earlier. Since my hair has started to grey I’ve been paying a lot to have it colored at the salon. This is a perfect solution. And I actually prefer doing it at home. I’m a customer for life! 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Still hv grays:(Great product but didn't cover all my grays....so 😢 sad... 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Perfect CopperWe changed from some browns to more copper red. Love the copper color, but the roots were still a bit too light. Happy with it. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Bewertung nach 1. NutzungIch bin mit dem Ergebnis nach dem "ersten" Färben zufrieden und möchte die Farbe nochmals verwenden. Was ich nicht in Ordnung finde ist der Preis. Mir wurde die Farbe für 11,00 € verkauft. Nunmehr beträgt der weitere Preis 24,95 €. Bei diesem Preis werde ich die Farbe nicht auf Dauer anwenden können. Ferner wurde bei der ersten Bestellung auch in keiner Weise erwähnt, dass ich mit der ersten Bestellung sofort ein Abo annehmen muss. Dieses Vorgehen finde ich nicht wirklich seriös. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |