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67 625 recensioni dei clienti verificate |
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SchönDie Farbe ist wie angegeben. Sie hält gut und sieht sehr natürlich aus. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Très satisfaiteJe n'ai utilisé la coloration que jeudi 25 avril, la couleur me plaît, cependant, je n'ai utilisé que la moitié du produit, j'ai une chevelure fine peu abondante..je garde vos coordonnées pour vous contacter dès besoin ..je vous remercie infiniment pour votre attention et votre professionnalisme. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Vraiment satisfaiteSuite à ma demande de modification de ma couleur, celle-ci me convient beaucoup mieux 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Vraiment ravie du résultat !J’appréhendais énormément que la couleur ne me convienne pas, que cela soit trop clair ou même très foncé…. que j’applique mal la coloration et que mes cheveux n’aient pas une couleur uniforme dans la mesure où c’était la toute première coloration faite maison … Je suis vraiment RAVIE du résultat! La coiffeuse a vraiment su respecter ma demande. Les instructions sont vraiment hyper claires et c’était une très belle expérience … j’ai adoré … un grand MERCI! 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Not what I asked forWay too dark, asked for more blonde and got dark red 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiBonnie - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Your order is fully backed by our Color Happiness Guarantee, and our colorists are working to adjust your formula as we speak. Your updated formula and new instructions will ship with your next order! Please let us know if there is anything else we can do to help! |
Color disasterI informed eSalon about how my hair reacts to any reds in the formula. They didn’t listen. Nor did they respond when I reached out about the tangerine, strawberry and bright red that became my “professional color”. After crying for days I am ready to venture out and have it redone. Not with any advice or solution from eSalon. They never sent the color tint brush either. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiHello Rita, We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out and giving us a chance to help you reach your color goals! (: |
No changeI asked for my color to be darker and richer and after applying the new color the results are the same as the previous color I received. I submitted an into picture showing where I would like to be and this is too light and too gold. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiKristan - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Amazing!I absolutely love this! The color is perfect, it covers my grey completely and my hair even looks like it has highlights throughout. 12 di 12 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Outstanding Performance, same quality as any Salon!!I had some gray hairs coming in and I desperately needed to get my hair colored. At first, I was very hesitant, but after I finally decided to go for it, I must say that I am a "lifer" for sure! The hair color did not cause any brassiness or breakage, and it evenly covered my hair. I am blown away by the results and extremely satisfied! 4 di 4 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Review of my purchasesI have also recieved some purchases as gifts , & everytime I was more than completely satisfied with your products. I am retired now & can't afford a subscription, but you can be sure I will always order my color from your company! I have colored my own hair & also had it professionally done through the years & I have never been more satisfied with a company's product than I always was with yours!!! In my opinion, your company is Aces! Very professional and I'm sure happy that you are still in business & I hope you are for many more years! Thank You, Renee A. Smith 4 di 4 persone pensano che questa recensione sia utile. Sei d'accordo? |