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67 625 recensioni dei clienti verificate |
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HaarfarbeDie Farbe ist mehr dunkelblond geworden und nicht die gewünschte Farbe. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiHallo Katrin! Es tut uns leid zu hören, dass Ihre Farbe dunkler als erwartet war. Bitte überprüfen Sie Ihre E-Mails. Wir haben uns gerade bei Ihnen gemeldet, um Ihnen weiterzuhelfen. |
Farbe nicht so deckend und etwas zu rötlichAn sich mag ich dunkle Farben, allerdings ist diese Farbe leider etwas zu rotstichig für meinen Geschmack und ich habe das Gefühl, dass sie nicht perfekt abdeckt. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiHallo Beatrix! Es tut uns leid, dass Ihre Farbe nicht Ihren Erwartungen entsprochen hat. Bitte überprüfen Sie Ihre E-Mails. Wir haben uns bei Ihnen gemeldet, um Ihnen weiterzuhelfen. |
allergic to productI used your product, gave me great color and shine. However, my scalp, neck, behind ears and upper back broke out in a ichy red rash. It lasted for 2 months. I emailed you twice before with no reponce from you. My last email asked you to discontinue my shipments. Now I recieved another one. I need instruction on how to send back the hair color, its unopened thanks Melody Krakow 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiMelody - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color gave you a rash. Please keep your eyes out for an email from us shortly. |
Lieferzeiten unmöglichAbbuchung am 2.4 - bis heute keine Farbe angekommen - dass es mal ne Woche dauert aber dass ist unverschämt zumal Geld auch pünktlich abgebucht wird . Ich war bisher mehr als zufrieden , was den Service angeht - mega verschlechtert !!!! Sorry 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiHallo Isabella! Es tut uns leid, dass Ihre Bestellung nicht angekommen ist. Bitte überprüfen Sie Ihre E-Mails, wir haben uns gerade bei Ihnen gemeldet. |
Very disappointedI was/am very disappointed with my product, my color wasn’t anywhere near what I wanted. I really didn’t even have the choice to pick what I really wanted, and I’ve never had a hair color make my hair fall out as much as this one did. I’ve used it twice. But I don’t think I’ll be using it anymore. I’ve done a way better job buying my color from Sally’s and doing it myself. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiHello Enola, We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Poor coverageI gave this another try and I’m so unhappy with how the coverage failed. I colored my roots on Sunday, 4/14 and completely saturated my roots and around my face. I haven’t even walked my hair and the gray is showing. I don’t know what to do. Do I need to switch products? I have a picture but don’t know how to insert it. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiMia - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
HappyFor me the best and easiest hair color. I've tried a few and experienced some funny things. Stay with e-salon. 5 di 6 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Love it!I totally love it !Thank you Lucia! 2 di 2 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Love love love the burnt redThis color I think has got to be the one. Good for summer good for winter and made for fall , spring is not forgotten too!!!!Loooooove it!!!!! A lot of mohagony and a bit of red is the secret sauce. 2 di 4 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Color SetBin sehr zufrieden 👍 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |