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Color Set
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67 625 recensioni dei clienti verificate |
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DissapointedColor did not match at all 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiCherie - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Hair Color Well Matched but Product Didn't Cover Gray; Missing BrushFirst, the box was shipped to me without the brush which is a multi-purpose tool needed to divide the areas and to apply the color. I proceeded anyway, and made a huge mess. On top of that, the color didn't fully cover all the grays, even though I kept the color on for the recommended time (my husband also helped me apply the color ensure coverage). In addition, for some reason the color continued to come out of the bottle even though I wasn't squeezing the bottle, it was just oozing out the entire time I was coloring my hair, and adding the the overall mess. Suffice to say, I think it's much easier if I just go to the salon next time. The missing brush was probably the most annoying part of the experience. I opened the box right when I was ready to start applying the color. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiNicole - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Just awfulI was not satisfied with the product it turned my hair blue I will never use the product again. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiCrystal S. - We appreciate your feedback here at eSalon! We’re so sorry to hear that you felt the color was not the shade you expected. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Colour does not match my brief. I asked for natural and my colour is fake copperI’m actually embarrassed by the colour of my hair now. It looks awful. It’s Darker and with a cheap looking fake copper colour which is much more pronounced where I have greys. It looks purple on my hair line. I asked for a natural looking auburn colour. I’m very disappointed. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiKatie C. - Thank you for taking the time to share your feedback with us.! We’re so sorry to hear that you felt the color was not the shade you expected and did not cover to the extent you needed it to. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
La colorationComment est-ce possible que des la première commande vous nous continuez à envoyer des commandes Comment savez vous que la colour nous va bien ou pas C’est du grand arnaque Quand je demande je n’ai pas besoin ils me répondent votre commande est expédié 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiRamandeep Sophie S. - Merci pour votre commentaire. Nous sommes désolés pour cette confusion. Lors de votre premier achat sur notre site, vous aviez bénéficié de nos offres d'Abonnement. Vous pouvez également faire une commande unique sans réduction si vous le souhaitez. L'Abonnement Couleur est très flexible et peut être modifié, résilié ou activé à tout moment depuis votre compte. Nous allons revenir vers vous par email afin de vous aider. |
I love my colorSamantha always gets my color right! I love it! 11 di 11 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Loved it!It was the perfect color for what I wanted. 10 di 10 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Color matchDid a great job picking the right color I wanted 11 di 13 persone pensano che questa recensione sia utile. Sei d'accordo? |
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GreatI just wanted to cover my greys and not change too much of my colour...I went a bit darker brown with no red in it as I find red browns don't look natural on me. This colour fits the bill perfectly 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Wasn't the colour I wantI like the packaging and everything Easy to apply Wasn't the colour that I was expecting And also after a week just disappear 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiPaola M. - Thank you for your feedback. We are so sorry to hear that we didn't meet your expectations. Our eSalon Colour Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair colour goals. Please keep your eye out for an email from us for your next steps! |