67 625 recensioni dei clienti verificate |
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SuperSchöne Farben, nur diesmal eher orange im Ergebnis 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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ColourColour is great but doesnt last very long .great coverage of gray hair . 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Now I have 2 toned hairNot only did it NOT cover the gray, but I didn't get enough hair color in my latest order, which was a lighter color. Now the top looks unnaturally light, and the ends are darker. I'm going to have to start wearing a hat! I feel like this was done to me personally. If not, maybe that color expert isn't such an expert! 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiHello Christine, We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out and giving us a chance to help you reach your color goals! |
Didn’t cover allThe color only work on some parts of the top of my head. The rest of my hair didn’t change color at all. I followed the directions buy it just didn’t work. Now I have 2 different colors on my head and I have to spend money on buying another hair color to cover my entire head! Very frustrating. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiHello Cecilia, Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
No me gustoEl pelo le quedó de 2 colores 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiMariana - Lamentamos mucho que se haya sentido decepcionado con los resultados de su aplicación de color. Nuestra Garantía eSalon Color Happiness es algo que siempre respaldamos y trabajaremos con usted para alcanzar sus objetivos de color de cabello. ¡Esté atento a nuestro correo electrónico para conocer sus próximos pasos! Realmente apreciamos sus comentarios. |
Better than I expected!I’m very happy with the color they chose for me, it looks natural and covered my gray hair. Thank you. 4 di 4 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Very happy 😊Have colored my hair, did it myself, very happy with the colour , and everything about the kit so easy to use . Thank you ! 3 di 3 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Mise jour impossibleNouvelle CB. Mise à jour impossible malgré saisie correcte des données 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Buen colorMe hubiera gustado un dark platinado .siento que me oscureció mucho el tono gris que tenía .espero me puedan dar otra opción. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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zu wenig FarbeDer Wunsch war eine Nuance heller als bisher - ich bekam jedoch nur eine kleine Menge für eine Ansatzfärbung. Der Support reagiert nicht auf die Nachfrage hierzu. Beim Versuch, damit doch meine gesamten Haare etwas heller zu färben ist ein fleckiges irgendetwas herausgekommen - war einfach zu wenig Farbe. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiPatricia G.- Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |