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Color Set
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67 625 recensioni dei clienti verificate |
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Déçu ne couvre pas les racines2 eme achat, je pensais que lors du 1er j’avais mal appliqué mais sur le 2eme cela fait pareil. Mes cheveux blancs ne sont pas couverts. Je suis très déçue. C’est vraiment dommage car la couleur est vraiment bien et les kits très pratique et complet. J’avais vraiment envie que cela fonctionne. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiAmandine L. - Merci pour votre commentaire. Nous sommes vraiment désolés d'apprendre que les résultats de votre coloration ne répondent pas à vos attentes. Votre satisfaction est très importante pour nous. Nous allons revenir vers vous par email afin de remédier à cette situation et vous aider à obtenir la meilleure couleur qui soit. À très vite ! |
Incredible results!!I was really nervous about dyeing my own hair as I've only ever had it done at the salon before but oh my gosh the results are amazing! No weird lines in my hair or hot roots and the colour is exactly as I wanted. Definitely recommend uploading a photo of what you want because my colour set was perfect. It takes time to do it yourself but I'm a shift worker a find it difficult to book hair appointments and this ended up saving me a lot of both money and time 3 di 3 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Custom colourLove these products. Hair feels great after ise 2 di 2 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Professional colour setAt first, I was a little unsure of what my hair would look like after dyeing it, as there were so many bad experiences with store-bought DIY hair dyes. The end result was absolutely fantastic! I couldn't get a better hair coloring in a salon - than with eSalone hair dye! I recommend with all my heart! 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Repeat orderLike it so far. It doesn't dry my hair. But probably will add a bit more copper on my next order. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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FonceeLa couleur est Toujours un peu trop foncée à mon goût 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Not happyit doesn't give a rich and nice color. I need a more bright color. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiHello Svetlana, We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out and giving us a chance to help you reach your color goals! |
Farbe gefällt mir gar nichtFarbe gefällt mir gar nicht. Möchte ich nicht mehr haben 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiNicole M. - Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |
Did not cover greysI hated my color- it was uneven and did not cover my greys at all.will not buy again. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiHello Heather, Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Too dark.I thought it made my hair look too dark. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiHello Jackie, Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |