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67 625 recensioni dei clienti verificate |
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The instructions were not great. I did better doing it my old way.The colour was good at first but faded quickly. I’m glad I tried it for the introductory offer, The fact that the colour faded so quickly is not reassuring to go forward with it considering the change in cost. I followed the instructions to the T, yet my roots weren’t covered. I thought I’d let that go for the first time, but I noticed the colour was not bright like I’ve experienced with other colouring that I have tried. There was no shine at all. It looked “blah” I’m sorry to say/ 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiCarolyn - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
I do enjoy the color..I enjoy the color a lot. But for some reason, the grays at the front where my temples are, just won't take to the color. That's the only reason I'm giving 4 rather than 5 stars. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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ColorAm I imagining it or is this last batch of color darker than what I started with. The product is high quality and easy to apply. It just seems a tad bit darker than the last application. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Brachte leider nicht den ErfolgEs war leider viel zu wenig Farbe für mein Haar obwohl schon für sehr dick und sehr lang angegeben, ich nehme an auch danach berechnet wurde. Zudem haben meine Haare die Farbe nicht angenommen. 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiStefanie L. - Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |
I'm not sure they even listenI keep saying I want purple tent to my hair not red but they new dye they sent is no even close.. idk just seems like a waste of money 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiKayla - Thank you for reaching out to us here at eSalon! We are sorry to hear that your color reformulation came out more red than you were expecting. We stand behind our results every step of the way, with our Color Happiness Guarantee. We appreciate your feedback and look forward to helping you reach your desired color! |
AbonnementMir war nicht bewusst, dass ich ein Abonnement gebucht habe, habe sofort Widerspruch per Mail eingereicht, mir wurde nicht geantwortet, ob und wie ich die Ware zurücksenden kann...NIE WIEDER ESALON...Werde falls notwendig, einen Rechtsanwalt konsultieren!!! 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiIris K. - Vielen Dank für Ihre Kontaktaufnahme! Mit eSalon haben Sie viele Möglichkeiten. Wenn Sie eine Bestellung über eine Rabattaktion aufgeben, werden Ihnen während des Bezahlvorgangs Informationen zu unserem wiederkehrenden Versand angezeigt. Sie können aber auch Einzelbestellungen aufgeben – ganz ohne Bindung. Der Vorteil eines Farb-Abos besteht allerdings darin, dass Sie bei jeder Bestellung 20 % sparen. Das ist ein großer Vorteil für viele Kunden, die ihr Haar öfter färben. Außerdem haben Sie die Möglichkeit, das Abo jederzeit zu kündigen. |
Was not even close to right colorIt was Wong color light brown ask for black with purple shimmer 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiKylie - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Not goodNot happy with product a lot darker then photos of shades. Shampoo and conditioner were too small not enough to cover Head let alone full length of hair 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiHi Kim! We are sorry to hear that your color was darker than expected, and you didn't have enough product. Please check your emails, we got back to you to help you further. |
WOWMy hair takes to this color so good!! I don’t have grey hair after I’m done!!! LOVE IT!! 15 di 15 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Great choice of color!Sent a message to my colorist asking her for a change. I left it up to her looking at my picture. She sent me brunette copper. Great choice! I love it. Its a nice change and the copper is not something I would normally select for myself. Thanks Samantha for giving me another option! 11 di 12 persone pensano che questa recensione sia utile. Sei d'accordo? |