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67 625 recensioni dei clienti verificate |
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Tolles FarbergebnisDie Haare fühlen sich anschließend sehr gut an. Mein Farbton war mir etwas zu dunkel, daher habe ich für mein Abo zwei Nuancen heller bestellt. Bin gespannt. Alles im Paket,was man braucht. Schöne Verpackung. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Sehr schöne FarbeIch bin sehr zufrieden mit der Farbe 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Perfect!Although I thought the color would be more brown than I wanted, I absolutely love this color! Thanks!!!! 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Ne couvre pas bien les cheveux blancsLa couleur correspond à mes attentes, mais les cheveux blancs ne sont pas couverts alors que c'était un des deux points à corriger 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiCécile - Merci pour votre partage. Nous sommes vraiment désolés d'apprendre que vous n’étiez pas satisfaite de la couverture de vos cheveux blancs, et nous serions heureux d’ajuster votre formulation sur-mesure pour les couvrir mieux. Nous vous avons envoyé un email avec plus d'informations, n'hésitez pas à revenir vers nous si besoin ! |
Last colorPlease look at photo...my hairline around my brow is orange/ugly reddish. I am on a 2 week tour of Japan and will not be calling you. Look at the bottom picture with my daughter...that is my color! Really disappointing to be traveling and taking bad pictures with this fake ugly color. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiDarla - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not lasting colorThe color seems to have faded after my first shampoo. Disappointed with this. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiMary - We’re sorry to hear that you were unhappy with the results of your custom color. All eSalon orders are backed by our Color Happiness Guarantee, and we would love to work on a reformulated color designed to better suit your needs! We have reached out to you via email with next steps, so that our Licensed Colorists can work on a color closer to what you desired. We appreciate you reaching out to us, and giving us the chance to get it right. Happy Coloring! |
AwfulI was finally able to try my color and followed the instructions to the letter. I was so excited to see the end result only to see all the grays were still visible! This was a complete waste of time and money. I was trying this brand out to see if it was a better product than my usual Madison Reed…it was not. I hope everyone else has a better experience. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiHeather - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Hair colorI am not ordering anymore hair color as it is really not any better than what I get at a beauty supply store at a whole lot less price. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiSusan - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
First Time Using eSalonI have to admit that even though I color my own hair, I was a bit worried about using this product. The color looked darker than what I was used to and after application, but before the shampoo and conditioner, my hair felt like straw. But when I completed the whole process, my hair looks great! It's pretty much the same color I'm used to and sooo soft!!!! I'm looking forward to coloring my hair again! 8 di 9 persone pensano che questa recensione sia utile. Sei d'accordo? |
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The best!This is the best hair colouring experience ever, starting with the quiz and finishing with hair dyeing result. Easy instructions to follow. Thank you! 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |